Premium Sales Manager
1 week ago
for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);
for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and
for “retargeting” or similar advertising or commercial purposes, such as:
The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.
REPORTS TO: Director of Sales & Marketing
FLSA STATUS: Full-Time, Exempt
Summary
ASM, the leader in privately managed public assembly facilities, has an immediate opening for a Premium Sales Manager at ASM Richmond. As a member of the Sales & Marketing Department, the Premium Sales Manager
is responsible for effectively and profitably managing all day-to-day aspects of the premium services operations; including Clubs/Lounge Programs, Personal Seat Licenses, Premium Seat sales, and all other pertinent areas of premium services.
Essential Functions:
Manage premium services and seating for the Altria Theater and Dominion Energy Center venues, providing prompt and professional communication and service to premium clientele
Supervise Premium Sales Coordinator and team of part-time premium staff
Create and execute a business plan for the premium sales program, including pricing,
advertising/marketing,
expense outline, etc.
Prospect and cultivate new sales through creative lead generation methods, communicating via phone, email, text, social media, face-to-face meetings, and other communication methods
Entertain and nurture business relationships through networking events, speaking engagements, and one-on-one meals, performance invitations, and off-site meetings
Develop proposals, presentations, and contracts for potential and high-priority clients, maintaining confidentiality and demeanor at all times
Maintain detailed and organized records of customer data using CRM system
Develop and implement strategies for generating incremental revenue from existing clients
Meet or exceed all individual and team sales goals associated with premium services, preparing bi-weekly reports on sales revenue pipeline and projections
Be responsible for on-site PSE program operations and client entertainment at most events, working extended and irregular hours including nights, weekends, and holidays
Required Qualifications:
Bachelor’s degree or equivalent
Minimum of 2+ years of successful sales & service management experience (premium experience plus)
2+ years supervisory experience preferred
Skilled in analyzing data, developing concise recommendations, and presenting results and suggestions to leadership
Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders
Ability to manage a high level of detail across multiple projects and to prioritize efficiently
High emotional intelligence, intellectual curiosity, and desire to grow professionally
Ability to prioritize and meet competing deadlines independently
Ability to manage multiple tasks simultaneously, while remaining organized, efficient, and calm under pressure
Interest in working extended and/or irregular hours including nights, weekends, and holidays
TO APPLY:
ASM is an Equal
Opportunity/Affirmative
Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor
About Us
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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