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Assistant Director of Catering

2 months ago

Albuquerque, United States Heritage Hotels and Resorts, Inc Full time

Job Type

Full-time

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico
Full-time Salary Position plus benefits. Located in Albuquerque, NM. Working out of Heritage Hotels & Resorts Corporate Office.
Description: This position reports directly to the Corporate Director of Catering and is responsible for a specific catering sales market as well as providing direction to the Corporate Catering Sales Team. Assistant Director of Catering-Sales will ensure that sales activities and bookings yield maximum revenue and do not displace any group sales or return catering bookings. The role of the Assistant Director of Catering-Catering Sales is to work closely with the Corporate Director of Catering to ensure consistent standards, while maximizing profitability and protecting the integrity of the guest experience.

Responsibilities

  • Maintains existing market as specified to the Assistant Director of Catering-Sales role
  • Assists in direction of sales activity for catering sales managers development of strategies
  • Assists and participates in sales activity (i.e. sales calls, sales blitz)
  • Provides advice and acts on recommendations for negotiations of contracts or proposals
  • Attends/conducts all designated sales & catering meetings
  • Assumes a secondary leadership role in weekly sales and DBR meetings and primary roll in the absence of the Corporate Director of Catering
  • Conducts bi-weekly Prospect & Tentative meeting
  • Trains, supervises, and motivates all catering team members to generate sales for the catering department
  • Coaches and councils members of the team as needed with set plan created with
  • Corporate Director of Catering
  • Solicits new accounts and maintains return clients
  • Negotiates, prepares and drafts contracts
  • Interacts with clients to determine needs
  • Assists with interviews, hires, trains and evaluates Catering Sales team members and
  • Catering Conventions Services Team members (when needed)
  • Conducts persuasive verbal and nonverbal sales presentations to prospective clients
  • Schedules and assigns in detail, specific duties to all Catering Sales Team Members and when needed CS Team members for the efficient operation of the catering department
  • Assisting the Corporate Director of Catering in ensuring catering sales meet budgeted levels
  • Ensures smooth flow of information (communication from sales to banquet services and the food & beverage department
  • Prospects and establishes an expanding base of accounts
  • Prepares weekly, monthly and quarterly banquet and catering revenue reports to monitor business flow accurately
  • Assists with preparing catering sales action plans in order to focus on need dates
  • Has a working knowledge of food & beverage product offerings
  • Provides professional open communication with all team members and clients
  • Performs any other related duties as requested by Corporate Director of Catering or VP of Sales & Marketing
Benefits:
  • Part-time employees receive: Dental, Vision and 401k
  • Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k
#LD2022 #MSL

Requirements
  • 4 Years of hospitality with specific knowledge in catering and/or conference services
  • Excellent computer skills including, but not limited to use of Microsoft Word, Excel and
  • SalesForce/Amadeus Salesforce
  • Knowledge of sales skills, revenue management and training
  • Ability to create and execute personal and team action plans
  • Excellent and professional verbal and written communication skills
  • Knowledge of food and beverage trends
  • Knowledge and understanding of hotel and banquet operations
  • Ability to work various hours based on group and conference needs
  • Desire to serve guests and provide an outstanding product with exceptional service
  • Possesses superior customer service and employee-relation skills
  • Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.