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Learning and Growth Specialist

2 months ago

Austin, United States Ownwell Full time
Company Background:

Ownwell helps property owners reduce the costs of owning real estate. Our proprietary software automatically identifies property owners that are overpaying on real estate expenses. We then manage the end-to-end process of reducing bills through tax appeals, exemptions, and corrections.

Over $40 billion is overpaid in property taxes every year, and inaccurate tax assessments disproportionately affect people of color, immigrants, as well as low-income communities.

We're dedicated to making the costs of property ownership more transparent and equitable. We believe that regardless of status or level of real estate expertise, everyone should have access to the information, tools, and resources to manage their real estate with confidence.

Ownwell is well-funded and venture-backed by some of the best investors in the world. Our customer base has grown by more than 1000% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country.

Our Culture

People are our superpower Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company.

We've brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers.

Our core values are our guiding principles in everything we do
  • Customer Obsession
  • Take Ownership
  • Do The Right Thing
  • Go Far Together
  • Accelerate Innovation
Meet The People Team

Ownwell People Team is composed of startup enthusiasts who balance out the role(s) of operators, culture builders, business partners with an owner mindset. The team's focus is spread between People and Culture Operations, Recruiting, Training and Business Partnering. Our collective background is an effective sum of scaling and building great places to work. We work out of Ownwell's Austin office.

The Role:

This is our first People Team hire with a focus on learning and development. In this role you will support building out internal and external (customer facing) learning content. You will be identifying learning needs, effective programs to foster a culture of continuous learning contributing to Ownwell's growth and success.

The role will report to Ownwell's Head of People, Priyanka Gupta. You will be working in our Austin office.
Responsibilities:
  • Improve Business Results: Build learning content for both internal and external facing needs
  • Design and Develop Learning Initiatives: Spearhead the design and development of cutting-edge learning initiatives using internal and external platforms to create comprehensive learning campaigns aimed at building internal capabilities.
  • Facilitate Leadership Development Programs: Conduct leadership development programs (face-to-face and virtual) for new managers, leadership development, and enterprise-wide initiatives focused on enhancing organizational effectiveness.
  • Track and Demonstrate ROI: Develop and maintain L&D dashboards and measurements to track key performance indicators (KPIs) and demonstrate ROI.
  • Innovate with Best Practices: Research and benchmark relevant best practices to align learning initiatives with business objectives.
Requirements:

Skills
  • Typically requires a Bachelor's degree and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.
  • Learning Program Development: Experience in designing, developing, and delivering learning and development programs in a fast-paced technical business environment, using a variety of methods of delivery and measures of effectiveness.
  • Partnership Skills: Advanced ability to partner effectively with leaders and HR Business Partners to design and deliver learning and development solutions.
  • Data Analysis: Proficiency in data analysis tools (e.g., Excel, Visier, Power BI).
  • Instructional Design: Expertise in instructional design tools (e.g., Articulate 360, Adobe Captivate).
  • Facilitation Skills: Experience facilitating training and development sessions across a global environment, effectively engaging diverse audiences ranging from interns to executives, and managing various group sizes from small teams to company-wide events.
Individual competencies
  • Ownwell core values reflect your ethos.
  • You care about Ownwell's mission and making an impact for all types of property owners.
  • You are passionate about what you do and bring a thoughtful perspective to the function as well as overall organization.
  • Your previous managers had to slow you down, not speed you up.
  • You have a strong execution orientation.
  • Working with thoughtful velocity is a part of your core values
Hiring process overview:
  • For this interview process you can expect an in-person and virtual component.
  • The process will consist of initial video or in-person interviews with the Head of People.
  • As the conversations progress, relevant candidates will meet with the rest of the People Team and Business Leaders
  • We will also offer an opportunity to simulate a real life project.
Ownwell offerings
  • Entrepreneurial culture. Own your career; we are here to support you in the journey.
  • Access to First Round Network to build your community outside of Ownwell.
  • Flexible PTO. We believe in giving you the flexibility to own your time off. In addition to flexible time off, you will get 11 company holidays. We offer the last week of the year to recharge and reset.
  • Competitive health benefits. We care for you and your family's health, as reflected in our benefits coverage.
  • Learning support through a $1,000 stipend per year to enable investing in your individual learning needs.
  • Supporting parental journey. We offer up to 16 weeks of fully paid parental and bonding leave to support your journey as a new parent.
  • As applicable complimentary real estate and tax consulting licensing and renewal


Ownwell's vision is to democratize access to real estate expertise. When we say we want to provide access, we mean providing access to everyone. To do that well, we need a team that's broadly representative. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Ownwell is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other status.