Patient Access Representative

2 weeks ago

Birmingham, United States Complete Health Full time

Schedule: Monday-Friday 8am-5pmPay Range: $16-18 per hourSUMMARY OF JOB DUTIES: A Patient Access Representative has compassion for patients, is professional and dependable, with successful experience managing a high volume of phone calls. This role requires a high level of comfort with Electronic Medical Records. ESSENTIAL JOB FUNCTIONS:Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluationResponsible for collecting existing and new patient insurance information for insurance verification purposeResponsible for entering data into EMR, as well as maintaining the integrity and accuracy of the dataTake or respond to telephone calls promptly to establish or confirm appointmentsUtilize appropriate schedule codes for scheduling office and hospital based medical procedures, for patients with appropriate provider and time/location slotProvide support to other members of the department as needed.Demonstrate compassion and understanding for the patient and caring parties.Display patience in understanding and satisfying patient's request.Maintain an adequate level of productivity as defined with the Call Center Supervisor.Provide patient support and take appropriate action in response to patient inquiries regarding appointments, referrals, billing, prescription and other medical services and programs within the Complete Health family of Primary Care practices.Accurately registering new patients to include all demographics and insurance information.Written communication in the EMR with individual providers and staff relative to patient calls.Making outbound calls for outreach to schedule appointments such as Annual Wellness exams and obtain other beneficial information from patients. Ability to handle a 3-way call with patient & insurance company to change Primary Care Provider, when necessary. Appropriately transferring calls to the correct person who can help the caller (i.e. billing questions).Following all privacy guidelines as set forth in HIPAA.Ongoing personal/professional development through training.Commitment to putting our patients first-always.MINIMUM REQUIREMENTS Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling, or equivalent combination of education and experience. Must demonstrate consistent professional conduct and meticulous attention to detail. Must possess excellent verbal and written communication skills. Must have interpersonal skills with patients, staff, and other healthcare professionals. Critical thinking skills and a positive attitude essential. Familiarity with EMR system preferred; specifically, Athena EMR experience will be helpful. A consistent work history with the desire to build a long-term career is mandatory. WORKING ENVIRONMENT The position requires climbing, stooping, kneeling, crouching, reaching, standing, lifting, grasping, feeling, talking, hearing, repetitive motions, and finger use. Pushing and pulling are occasionally required. Use of a computer, keyboard, and telephone along with various office machines is an essential part of the job. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by the Patient Access Representative. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The Patient Access Representative may be required to perform duties outside of their normal responsibilities from time to time as needed or as directed by supervision.

  • Patient Access Representative

    2 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    **Job Summary:**We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Guidehouse.About the Role:The Patient Access Representative will be responsible for managing inpatient and outpatient admissions, registering incoming patients, and assigning patients to rooms based on their medical needs.Key...

  • Patient Access Representative

    3 weeks ago

    Birmingham, Alabama, United States HealthCare Support Full time

    Job DescriptionWe are seeking a highly skilled Patient Access Representative to join our team at HealthCare Support. As a Patient Access Representative, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.Key Responsibilities:Responsible for duties in support of departmental...

  • Patient Access Representative II

    1 month ago

    Birmingham, Alabama, United States HealthCare Support Full time

    Job Title: Patient Access Representative IIHealthCare Support is seeking a highly skilled Patient Access Representative II to join our team in Birmingham, Alabama.Job Summary:The Patient Access Representative II will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions in support of...

  • Patient Access Rep II

    2 months ago

    Birmingham, United States HealthCare Support Full time

    Patient Access Rep IIHealthCare Support is actively seeking a Patient Access Rep II to fill an opening in Birmingham, Alabama.Daily Responsibilities for Patient Access Rep II: Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception...

  • Patient Access Rep II

    1 month ago

    Birmingham, United States HealthCare Support Full time

    Patient Access Rep II HealthCare Support is actively seeking a Patient Access Rep II to fill an opening in Birmingham, Alabama. Daily Responsibilities for Patient Access Rep II: Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission,...

  • Patient Relations Representative

    1 month ago

    Birmingham, United States Gastro Health Full time

    Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time...

  • Access Center Representative

    2 months ago

    Birmingham, United States UA Health Services Foundation Full time

    Schedule: Monday-Friday 8 a-5 p. Location: Remote. Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our Representative, Customer Service, Retail, Healthcare, Skills

  • Admissions Coordinator

    3 months ago

    BIRMINGHAM, United States Guidehouse Full time

    Job Family:Admitting RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do:The Admitting Representative coordinates or manages inpatient and outpatient admissions. Registers incoming patients, enters information on admitting forms, explains hospital regulations, and assigns patients to rooms based on the nature of the illness and the type...

  • Patient Service Representative

    4 weeks ago

    Birmingham, Alabama, United States Forefront Dermatology Full time

    Overview:We are seeking a skilled Patient Service Representative to join our team at Village Dermatology, a Forefront Dermatology practice, in Mountain Brook, AL. This part-time role involves working 3 days a week, with a schedule that includes Monday and Tuesday, and alternating Thursday and Friday.Key Responsibilities:Perform patient check-in and update...

  • Patient Account Representative

    1 month ago

    BIRMINGHAM, United States Guidehouse Full time

    Job Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do: Patient Account Representative will be responsible, but not limited to the following:Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.Ascertain the reason...

  • Patient Service Representative, 3 days/wk

    4 months ago

    Birmingham, United States Forefront Dermatology Full time

    Overview: Come join our team! We have an immediate need for a Patient Service Representative in our Mountain Brook, AL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Village Dermatology (A Forefront Dermatology practice) may be the perfect fit for you! Part Time 3 days/wk: Monday and Tuesday...

  • Sales Representative

    3 weeks ago

    Birmingham, Alabama, United States Stryker Full time

    We are seeking a highly motivated and results-driven Sales Representative to join our team at Stryker. As a Sales Representative, you will play a critical role in helping us achieve our goal of improving patient and healthcare outcomes.Your primary responsibility will be to work closely with our Sales Representatives to aid in the planning, directing, and...

  • Patient Encounter Representative/Front Office Specialist

    3 weeks ago

    Birmingham, Alabama, United States Southern Immediate Care Inc Full time

    Job SummaryAt Southern Immediate Care Inc, we are seeking a highly skilled Patient Encounter Representative/Front Office to join our team. This role is responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key ResponsibilitiesWelcome and greet patients and visitors, in person or on the telephone, answering or...

  • Patient Services Representative

    4 weeks ago

    Birmingham, Alabama, United States HighFive Healthcare Full time

    Job OverviewHighFive Healthcare is a dynamic team of healthcare professionals dedicated to delivering exceptional patient care and operational efficiency. We are seeking a highly skilled Patient Services Specialist to join our team in Birmingham, Alabama.The ideal candidate will possess excellent communication and organizational skills, with the ability to...

  • Patient Advocate Representative

    2 months ago

    Birmingham, United States Tenet Healthcare Full time

    Tenet Healthcare - Conifer Revenue Cycle Solutions [Nursing Assistant / Health Aide] As a Patient Advocate at Tenet Healthcare, you'll: Conduct interviews with patients and/or family members; Record and maintain complete documentation of activities performed; Perform financial clearance function including collections; Follow up on assigned accounts to ensure...

  • Patient Care Representative

    1 month ago

    Birmingham, United States Southeast Diabetes, Inc. Full time

    Job DescriptionJob DescriptionSoutheast Diabetes, Inc. is one of the largest distributors of insulin pumps and continuous glucose monitors (CGM) in America. We are looking for energetic employees who can handle an exciting, fast pasted environment. This full time position comes with benefits including PTO, sick pay, health insurance, and bonus potential.Job...

  • Patient Account Representative

    4 weeks ago

    Birmingham, AL, USA, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Account Representative to join our team at Guidehouse. As a key member of our financial operations team, you will be responsible for processing overpayments made to our Management Services Organization (MSO).Key Responsibilities:Process returned refunds and validate refund department...

  • Customer Service Representative

    2 months ago

    Birmingham, United States Vaco Full time

    Job Posting:Customer Service Representative - Medical Location:Birmingham, AL (On-site) Salary:$17/h Company Overview: Join our client's client services team in Birmingham, AL, is dedicated to delivering quality customer care and exceptional service. They are a rapidly growing healthcare company, committed to making a positive impact on the well-being of our...

  • Healthcare Access Specialist

    4 weeks ago

    Birmingham, Alabama, United States Alabama Regional Medical Services Full time

    Job Summary: We are seeking a highly skilled Patient Navigator to join our team at Alabama Regional Medical Services. As a Patient Navigator, you will play a critical role in helping patients access healthcare services and navigate the healthcare system.Key Responsibilities:Guide patients through the healthcare system, ensuring they receive timely and...

  • Patient Relations Liaison

    1 month ago

    Birmingham, Alabama, United States Gastro Health Full time

    About Gastro HealthGastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. Our team of expert gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals are dedicated to providing outstanding medical care and an exceptional healthcare experience.Job...