Patient Relations Representative
2 months ago
Gastro Health is seeking a Full-Time Patient Relations Representative to join our teamGastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits packageDuties you will be responsible for:Under general supervision and according to established policies and procedures, the Access Center Representative is responsible for accurately and efficiently answering and completing calls that are received from patients, their caregiver, relatives and other members of the healthcare team while providing the highest level of customer service. This involves scheduling patient appointments, prioritizing patients' health problems according to their urgency. Excellent customer service skills coupled with enthusiasm and compassion is required. Scheduling appointments- Accurate data input of date, time, location and provider nameHigh use of Telephone - Answer calls immediately, use of proper telephone etiquette, professional and politeness always o Remind Caller to arrive 15 to 30 minutes before appointment for completion of paperwork.Remind caller of cancellation/no-show policyAnswer questions and offer other information as requested by the patientDirect calls to other departments in a calm demeanor and good judgement dealing with disgruntled patientsMake reminder calls as requestedMake rescheduling calls when requiredUnderstand when to escalate calls to triage nurse/practice manager or physician when necessary.Minimum RequirementsA high school degree or GED is required for this position. One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.Dependability and Punctuality is RequiredTaking Initiative Must be able to work between the hours of 8:00 am and 5:00 pmMedical terminology knowledge requiredBilingual (English/Spanish) preferredSitting - 100%Computer (input patient info)Telephone usage (speaking with patient or referral Physician) We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&TAdditionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.Interested in learning more? Click here to learn more about the location.Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.We thank you for your interest in joining our growing Gastro Health team
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Patient Relations Liaison
1 month ago
Birmingham, Alabama, United States Gastro Health Full timeAbout Gastro HealthGastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. Our team of expert gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals are dedicated to providing outstanding medical care and an exceptional healthcare experience.Job...
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Patient Access Representative
4 weeks ago
Birmingham, Alabama, United States HealthCare Support Full timeJob DescriptionWe are seeking a highly skilled Patient Access Representative to join our team at HealthCare Support. As a Patient Access Representative, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.Key Responsibilities:Responsible for duties in support of departmental...
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Patient Access Representative
3 weeks ago
Birmingham, United States Complete Health Full timeSchedule: Monday-Friday 8am-5pmPay Range: $16-18 per hourSUMMARY OF JOB DUTIES: A Patient Access Representative has compassion for patients, is professional and dependable, with successful experience managing a high volume of phone calls. This role requires a high level of comfort with Electronic Medical Records. ESSENTIAL JOB FUNCTIONS:Responsible for the...
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Patient Access Representative
3 weeks ago
Birmingham, Alabama, United States Guidehouse Full time**Job Summary:**We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Guidehouse.About the Role:The Patient Access Representative will be responsible for managing inpatient and outpatient admissions, registering incoming patients, and assigning patients to rooms based on their medical needs.Key...
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Patient Access Representative
4 weeks ago
Birmingham, United States Complete Health Full timeSchedule: Monday-Friday 8am-5pmPay Range: $16-18 per hourSUMMARY OF JOB DUTIES: A Patient Access Representative has compassion for patients, is professional and dependable, with successful experience managing a high volume of phone calls. This role requires a high level of comfort with Electronic Medical Records. ESSENTIAL JOB FUNCTIONS: Responsible for...
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Patient Account Representative
1 month ago
BIRMINGHAM, United States Guidehouse Full timeJob Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do: Patient Account Representative will be responsible, but not limited to the following:Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.Ascertain the reason...
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Birmingham, Alabama, United States Southern Immediate Care Inc Full timeJob SummaryAt Southern Immediate Care Inc, we are seeking a highly skilled Patient Encounter Representative/Front Office to join our team. This role is responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key ResponsibilitiesWelcome and greet patients and visitors, in person or on the telephone, answering or...
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Patient Account Representative
4 weeks ago
Birmingham, AL, USA, United States Guidehouse Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Account Representative to join our team at Guidehouse. As a key member of our financial operations team, you will be responsible for processing overpayments made to our Management Services Organization (MSO).Key Responsibilities:Process returned refunds and validate refund department...
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Labor Relations Associate
3 days ago
Birmingham, United States Larson Maddox Full timeJob DescriptionJob DescriptionTitle: Labor Relations AttorneySalary: $150,000 - $280,000Summary: AMLAW Top #100 law firm with a world-renowned Labor and Employment reputation is in search of a Labor Relations Attorney to join and grow their labor department. The ideal Labor Relations candidate has close experience with labor laws and is looking to join a...
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Central Denials Unit
2 days ago
BIRMINGHAM, United States Guidehouse Full timeJob Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do: The Denials Patient Account Representative will manage, update and prepare a variety of reports for leadership. Subject Matter Experts will assist with providing/finding solutions and account guidance for multiple payers. They will assist supervisors and...
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Patient Care Specialist
4 weeks ago
Birmingham, Alabama, United States Grandview Medical Center Full timeJob SummaryAt Grandview Medical Center, we are committed to delivering exceptional patient care and creating a supportive work environment for our team members. As a Patient Care Technician, you will play a vital role in providing personalized care to our patients and contributing to the success of our healthcare team.Responsibilities Assist nursing service...
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Sales Representative
4 weeks ago
Birmingham, Alabama, United States Stryker Full timeWe are seeking a highly motivated and results-driven Sales Representative to join our team at Stryker. As a Sales Representative, you will play a critical role in helping us achieve our goal of improving patient and healthcare outcomes.Your primary responsibility will be to work closely with our Sales Representatives to aid in the planning, directing, and...
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Patient Care Coordinator
4 weeks ago
Birmingham, Alabama, United States Community Health System Full timeJob SummaryWe are seeking a highly motivated and compassionate Patient Care Technician to join our team at Grandview Medical Center. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and supporting our nursing staff in delivering high-quality patient outcomes.ResponsibilitiesAssist nursing staff with various...
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Patient Services Representative
1 month ago
Birmingham, Alabama, United States HighFive Healthcare Full timeJob OverviewHighFive Healthcare is a dynamic team of healthcare professionals dedicated to delivering exceptional patient care and operational efficiency. We are seeking a highly skilled Patient Services Specialist to join our team in Birmingham, Alabama.The ideal candidate will possess excellent communication and organizational skills, with the ability to...
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Patient Advocate Representative
2 months ago
Birmingham, United States Tenet Healthcare Full timeTenet Healthcare - Conifer Revenue Cycle Solutions [Nursing Assistant / Health Aide] As a Patient Advocate at Tenet Healthcare, you'll: Conduct interviews with patients and/or family members; Record and maintain complete documentation of activities performed; Perform financial clearance function including collections; Follow up on assigned accounts to ensure...
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Customer Service Representative
4 weeks ago
Birmingham, Alabama, United States Christ Health Center Inc Full timeJob SummaryWe are seeking a skilled and detail-oriented Call Center Representative to join our team at Christ Health Center Inc. The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer service.Key ResponsibilitiesAnswer and direct incoming calls in a timely and...
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Patient Care Representative
1 month ago
Birmingham, United States Southeast Diabetes, Inc. Full timeJob DescriptionJob DescriptionSoutheast Diabetes, Inc. is one of the largest distributors of insulin pumps and continuous glucose monitors (CGM) in America. We are looking for energetic employees who can handle an exciting, fast pasted environment. This full time position comes with benefits including PTO, sick pay, health insurance, and bonus potential.Job...
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Call Center Representative
1 month ago
Birmingham, Alabama, United States Southlake Orthopaedics Full timeJob Title: Call Center RepresentativeSouthlake Orthopaedics is seeking a highly skilled and customer-focused Call Center Representative to join our team at our Hoover location. As a Call Center Representative, you will be responsible for providing exceptional customer service to patients and families, while also ensuring accurate and timely completion of...
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BIRMINGHAM, United States Guidehouse Full timeJob Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do: The Patient Account Representative (PAR) is expected to perform specific billing processes, follow-up, account resolution, adjustments and scanning as required. This position works with other departments to facilitate the meeting of both departmental...
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BIRMINGHAM, United States Guidehouse Full timeJob Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do: The Patient Account Representative (PAR) is expected to perform specific billing processes, follow-up, account resolution, adjustments and scanning as required. This position works with other departments to facilitate the meeting of both departmental...