Administrative Manager

3 weeks ago

Boca Raton, United States The Watches of Switzerland Group Full time

Job Objective Our Administrative Manager is an important member of our Retail team. The Administrative Manager will provide general showroom and office support with a major focus on providing excellent client service and fostering a professional work environment for all team members. The Administrative Manager will also coach, train, and develop office staff.

Responsibilities Assist clients with their purchase, repair or service concerns in a friendly and professional manner. Provide relief coverage on the sales floor and assists clients as deemed necessary. Coach, trains and develop office staff. Ensure office and management are operating within Company Guidelines, Policies and Procedures. Inventory control and reconciliation of physical inventories. Ensure sales transactions are processed according to company guidelines, and bank deposits are handled according to policy. Oversee shipping and receiving of all merchandise and paperwork. Reconcile and finalize payroll for posting. Oversee the repair department; ensuring repairs are completed in a timely manner. Assist sales professionals and management team with their concerns and special request. Answer phones in a polite, friendly manner and assist clients with their requests. Perform opening and closing procedures. Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files. Ensure store has all necessary supplies and materials. Prepare all packages for mailing and shipping. Provide support with general showroom/office maintenance. Supervisory/Management Responsibilities Direct Reports Reports to Showroom Director Required to stand up for long periods of time

Working Conditions and Environment Schedule flexibility and availability required to accommodate store hours, including evenings and weekends Multi-task environment at a fast pace level Knowledge and Skills Required Education • A college degree is desired. Experience • Requires a minimum of two (2) to three (3) years of administrative experience, preferably in a retail operations environment. Skills • Good Client Service and selling skills • Good interpersonal and communication skills (verbal and written) • Detail oriented and good organizational Skills • Teamwork • Able to multitask in a fast-paced environment • Computer literate (MS Office) • Must speak be bi-lingual in Spanish and English. • Must have the ability to manage 1-2 office associates. Create an alert subscription based on this vacancy

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