Customer Solutions Associate

7 days ago


Solon, United States Apolis Full time
Job Title: Customer Solutions Associate
Job Type: W2 (03+ months contract with possible extension)
Location: Onsite- Hybrid (Solon, OH- 44139)

Description-
POSITION SUMMARY: The Customer Solutions Associate serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow.
SCHEDULE:
M-F 40 hours/week
Typical schedule is 9 AM - 5:30 PM
WORK LOCATION:
Solon, OH Office
On site required Tuesday/Wednesday/Thursday, eligible for WFH on M/F
PRIMARY RESPONSIBILITIES:
Demand Capture:
- Identify and resolve demand capture failures within defined Agreement
Order Filter:
- Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence
Order Fulfillment:
- Contact customer when required due to Out of Stock or Stock Allocation issues
- Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block)
BILLING:
- Collaborate with Billing in the resolution of billing issues that require customer contact
EDUCATION REQUIREMENTS:
- Undergraduate degree strongly preferred
- Availability / flexibility to work different shifts based on customer geography/time zone; or 7-day operations
EXPERIENCE:
- 2 - 4 years' experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.)

  • Solon, United States The Adecco Group Full time

    Adecco is currently recruiting for a Customer Solutions Associate in the Solon, Ohio area. The Customer Solutions Associate serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving effic Solutions, Associate, Solution, Customer, Transportation, Business Partner, Retail, Staffing


  • Solon, United States Apolis Full time

    Job Title: Customer Solutions AssociateJob Type: W2 (03+ months contract with possible extension)Location: Onsite- Hybrid (Solon, OH- 44139)Description- POSITION SUMMARY: The Customer Solutions Associate serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste...


  • Solon, United States Adecco Full time

    Job DescriptionJob DescriptionAdecco is currently recruiting for a Customer Solutions Associate in the Solon, Ohio area.The Customer Solutions Associate serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process...


  • Solon, United States Denken Solutions, Inc. Full time

    Position: Customer Solutions AssociateLocation: Solon, OH3+ months contractDescription: POSITION SUMMARY: The Customer Solutions Associate serves as the primary point of contact and advocate for the customer and is responsible for optimizing orders while driving efficiency and minimizing waste throughout the E2E order-to-cash process flow. SCHEDULE:M-F 40...


  • Solon, United States FuseGlobal Partners Full time

    **INTERVIEWS HELD ON Thur 12/19 & Fri 12/20** *Recruiters, please do not contact. This is a W2-only position *Title: Customer Solutions AssociateLocation: Solon, OH (onsite Tue-Thur, remote Mon & Fri)Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)Initial term: 3 months (Jan- end of Mar 2025) (position...


  • Solon, United States FuseGlobal Consulting Full time

    **INTERVIEWS HELD ON Thur 12/19 & Fri 12/20** *Recruiters, please do not contact. This is a W2-only position * Title: Customer Solutions Associate Location: Solon, OH (onsite Tue-Thur, remote Mon & Fri) Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years) Initial term: 3 months (Jan- end of Mar 2025)...


  • Solon, United States Aston Carter Full time

    CUSTOMER SOLUTIONS SPECIALIST DESCRIPTION: This will start out as a 3 month contract, with possibility to extend! Great opportunity for a new graduate looking to get their foot in the door and gain experience. We are seeking a dedicated and detail-oriented Associate to join our team. This role involves managing and optimizing orders, collaborating with...


  • Solon, Ohio, United States Tech24 Full time

    Company OverviewTech24 is a leading provider of technical support services, serving customers across the nation. Our mission is to deliver exceptional customer service, ensuring prompt, courteous, and efficient solutions to all our clients. As a key member of our team, you will play a vital role in achieving this goal.As a Logistics Operations Associate, you...


  • Solon, United States Swagelok Full time

    Shift: 1st shift City: Solon Swagelok, Northeast Ohio, USA Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily...

  • Sales Associate

    3 months ago


    Solon, United States 7-Eleven Full time

    7-eleven - 34050 Aurora Rd [Sales Associate / Team Member] As a Sales Associate at 7-Eleven, you'll: Provide prompt, efficient and courteous customer service; Drive sales through effective communication with customers; Maintain a clean, customer friendly environment in your franchisee's store; Ring sales and maintain cash control; Perform all regular...


  • Solon, Ohio, United States Dollar Tree Full time

    About Us: At Dollar Tree, we strive to provide an exceptional shopping experience for our customers. Our Sales Floor Associates play a vital role in achieving this goal.


  • Solon, Ohio, United States Lakefront Cleveland Full time

    About Lakefront ClevelandLakefront Cleveland is a dynamic consulting firm driven by innovation and a passion for delivering exceptional customer experiences. Our team is dedicated to shaping the customer journey from the very first interaction to the final handshake.Estimated Salary: $65,000 - $90,000 per yearAbout the RoleWe are seeking a highly motivated...


  • Solon, Ohio, United States Lakefront Cleveland Full time

    About Lakefront ClevelandWe're a dynamic consulting firm fueled by innovation and a passion for delivering exceptional customer experiences.As part of our Sales & Customer Service team, you'll play a pivotal role in shaping the customer journey from the very first interaction to the final handshake. Whether you're igniting new accounts, delivering tailored...


  • Solon, Ohio, United States Lakefront Cleveland Full time

    Unlock Your Potential as a Sales & Customer Service ProfessionalLakefront Cleveland, a dynamic consulting firm driven by innovation and passion for delivering exceptional customer experiences, seeks an ambitious individual to join its Sales & Customer Service team.As a Sales & Customer Service professional at Lakefront Cleveland, you will play a pivotal role...


  • Solon, Ohio, United States 7-Eleven Full time

    As a Store Associate Manager at 7-Eleven, you will be responsible for leading a team of sales associates and ensuring that they are providing exceptional customer service and meeting sales targets. You will also be responsible for maintaining a clean and organized store environment, performing various tasks such as ringing sales and managing cash control,...


  • Solon, Ohio, United States X-Golf Solon Full time

    At X-Golf Solon, we're looking for exceptional individuals to join our team as Bartenders/Servers. As a Full-Time Bar Service Associate, you'll be responsible for delivering an unforgettable experience to our customers by serving food and drinks in a fast-paced, fun environment. We offer a competitive salary of $10-12 per hour plus tips, with opportunities...


  • Solon, Ohio, United States Staffing Solutions Enterprises Full time

    Company Overview: Staffing Solutions Enterprises is a dynamic and people-focused organization that seeks out like-minded employees who are energetic and strive to get better every day. We're excited to partner with our client to identify a highly organized and efficient Office Assistant. This role will be responsible for providing administrative support to...

  • Food Team Associate

    2 weeks ago


    Solon, Iowa, United States Sam's Club Full time

    Are you passionate about providing exceptional customer experiences? Do you have a knack for preparing fresh food and maintaining a clean environment?Sam's Club is seeking a Food Team Associate to join our team! As a member of our prepared foods team, you will be responsible for preparing and serving high-quality food products to our members.Key...


  • Solon, Ohio, United States Bath & Body Works Full time

    About the PositionWe are seeking a highly motivated and sales-driven Sales Associate to join our team at Bath & Body Works in the Uptown Solon Center. As a key member of our store team, you will be responsible for consistently executing our selling model, meeting sales goals, and building strong relationships with customers. Your ability to provide...


  • Solon, Iowa, United States United Parcel Service Full time

    About the Role:We are seeking a highly motivated and detail-oriented Full-Time Package Delivery Associate to join our team.Job Summary:The Full-Time Package Delivery Associate is responsible for delivering packages to customers in a timely and efficient manner. This role requires excellent communication skills, attention to detail, and the ability to work...