Technical Representative

2 weeks ago

Milwaukee, United States In-Place Machining Company, LLC Full time

Are you passionate about solving complex challenges and building strong customer relationships? As a Technical Representative, you'll be at the forefront of our customer interactions, transforming project requirements into successful outcomes. Working closely with our Outside Sales team, Technical Process Managers, engineers, and other industry experts, you'll ensure that every project meets our high standards of safety, technical precision, and pricing. As an IPM Technical Representative you will play a crucial role in solving machining challenges for power plants, wind turbines, steel mills and new infrastructure like high-speed railroads If you're driven by innovation and thrive in a collaborative environment, this role is for you

Essential Duties & Responsibilities

Responsible for customer interface, evaluating project requirements, preparing proposals, closing sales, and being a resource for our customers and internal personnel. Working with the Outside Sales team, Technical Process Managers, engineering, subject matter experts, and other internal resources, the Technical Representative will ensure safety, project planning, technical suitability, and pricing standards are achieved.

Summary

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Exhibit and enforce a culture where safety is the first priority

Essential Duties & Responsibilities

Qualify and make connections with prospective customers:

  • Working with the Outside Sales team, process initial inbound inquiries including making initial contact, determining customer needs, and evaluating IPM's ability to service the request.
  • Provide leads to the Outside Sales team based on bid lists, internal references, research, and others.
Interface with the customer to obtain sufficient details for meeting IPM's quoting objectives:
  • Identify the equipment type, OEM, and features that require repair or modification.
  • Identify specific surface finish requirements, tolerances, GD&T requirements, and references to external datums/features (level/plumb, pass line, a physical surface, etc.) or other technical requirements specific to the application.
  • Identify physical obstructions that might prevent technician/equipment access (piping, other equipment, etc.).
  • Identify environmental conditions that might impact the project (work environment, lifting capabilities, power availability, etc.).
  • Identify information relating to scheduling/urgency including start date, expedited planning (if needed), period of performance to perform work, and work hours.
  • Information relating to safety including work environment, employee training required by the customer (OSHA 10, MSHA, site specific, etc.), and required customer-specific actions to ensure the site meets IPM's safety policies.
Prepare a formal proposal for service:
  • In conjunction with subject matter experts, engineers, machinist technicians, and others, formulate a general overview on IPM's means and methods for obtaining the customer's technical and commercial objectives.
  • Estimate resource labor schedule, travel expenses, freight expenses, consumables/materials expenses, and other costs to formulate a project cost.
  • Prepare a written proposal that includes an overview of IPM's technical methodology, commercial limitations/requirements, duration, and pricing.
Essential Duties & Responsibilities (continued)

Secure purchase order from the Customer:
  • Working with the Outside Sales team, deliver IPM's proposal and follow-up with the customer to ensure the proposal was correctly received and understood.
  • Revise the proposal to meet the additional feedback and objectives obtained after delivery of the original proposal.
  • Provide reference contacts, similar project examples, or other means to ensure customer confidence in IPM.
Be the primary communication point during the performance of projects:
  • Utilizing routing processes and procedures, communicate the project safety, technical, and commercial details to all interested internal resources, including Engineering, Technical Process Managers, Technicians, Logistics, and Scheduling.
  • Coordinate schedule overview (specific travel dates, start dates, shipping dates, etc.) with the customer.
  • Ensure pricing estimates are kept current with the customer and capture in real-time additional charges based on as-found conditions, additional work, or delays outside of IPM's control.
  • Provide continuous updates to the Customer on project progress and other pertinent details.
  • Receive daily updates from field Technicians and communicate with internal and external stakeholders as needed.
Facilitate project close-out:
  • Review invoices for accuracy and completeness of charges.
  • Ensure any non-conformances, safety violations, or other project performance issues are documented and (as required) follow-up with the appropriate internal resource.
  • Ensure all project paperwork is complete and, as needed, transmitted to the customer.
Requirements

Education
  • A bachelor's degree in an Engineering or Business discipline desired, or equivalent technical experience
  • 2-year technical degree, required
Experience & Skills
  • Three to five years of progressively responsible related experience. Specifically, this position requires:
  • Experience with Microsoft Windows software (word, excel, ppt, etc)
  • Experience with general computer software
  • Ability to review and interpret mechanical drawings
  • Proficient interpersonal communication skills
  • Experience in a mechanical or machining environment, preferred
  • Project management training and/or experience, preferred
Language Skills

Ability to read and interpret documents such as safety rules, production schedules, purchase orders, maintenance instructions, and procedure manuals. Ability to write reports, procedure manuals, and correspondence. Ability to communicate effectively with customers, vendors and other employees of the organization.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where a wide variety of applications require individual solutions. Ability to interpret a mix of specifications and information furnished in written, verbal, diagram, or schedule form.
  • Ability and desire to be a servant leader
  • Ability to multi-task in a fast-paced, ever-changing environment
  • Ability to work effectively in a collaborative team environment
  • Ability to solve problems using critical thinking skills
  • Ability to organize and manage priorities, meet deadlines, and expectations
  • Ability to follow through on projects from conception to completion.
Physical Demands
  • While performing the duties of this job, the employee is required to do the following:
  • Frequently sit and stand, use hands to enter data
  • Frequently talk or hear
  • Frequently stand and walk
  • Specific vision abilities: include close vision, depth perception, and the ability to adjust focus.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. These include forklift traffic, overhead cranes, machining, welding, moving of mechanical parts and moderate noise. The majority of the work is performed indoors in a shop and office environment. Will spend a minimal amount of time outdoors in hot, cold, or otherwise inclement weather during part of the workweek.

Other Requirements
  • OSHA 10
  • Valid driver's license, required
  • Travel Time - up to 20% (daily, overnight and weekends)
  • Travel Locations: jobs sites (domestic and international) and company facilities

In-Place Machining is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

  • Technical Representative

    2 weeks ago

    Milwaukee, United States In-Place Machining Company, LLC Full time

    Job DescriptionJob DescriptionDescription:Are you passionate about solving complex challenges and building strong customer relationships? As a Technical Representative, you'll be at the forefront of our customer interactions, transforming project requirements into successful outcomes. Working closely with our Outside Sales team, Technical Process...

  • Technical Services Representative

    6 days ago

    Milwaukee, Wisconsin, United States Blast Cleaning Technologies, Inc Full time

    About UsBlast Cleaning Technologies, Inc. is a leading provider of innovative shot blast solutions. We are committed to delivering exceptional customer service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Services Representative to join our team. The successful candidate will be responsible for providing technical support...

  • Associate Technical Representative

    3 months ago

    Milwaukee, United States In-Place Machining Company, LLC Full time

    Job DescriptionJob DescriptionDescription:Essential Duties & ResponsibilitiesResponsible for customer interface, evaluating project requirements, preparing proposals, closing sales, and being a resource for our customers and internal personnel. Working with the Outside Sales team, Technical Process Managers, engineering, subject matter experts, and other...

  • Technical Sales Representative

    1 month ago

    Milwaukee, United States Formlabs Full time

    Formlabs is looking for highly motivated individuals to join us as we build an amazing sales team and bring groundbreaking professional 3D printers to every designer, engineer, factory floor and medical institution, throughout the world! Companies like Google, Tesla, Gillette, and New Balance rely on the products and services that Formlabs provides, and the...

  • Technical Sales Representative

    1 month ago

    Milwaukee, Wisconsin, United States Formlabs Full time

    Formlabs is looking for highly motivated individuals to join us as we build an amazing sales team and bring groundbreaking professional 3D printers to every designer, engineer, factory floor and medical institution, throughout the world Companies like Google, Tesla, Gillette, and New Balance rely on the products and services that Formlabs provides, and the...

  • Technical Sales Representative

    3 weeks ago

    Milwaukee, United States Mobile Air & Power Rentals Full time

    About Mobile Air & Power RentalsMobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide. Our solutions help clients save time and money,...

  • Technical Sales Representative

    5 days ago

    Milwaukee, Wisconsin, United States SalesFirst Recruiting Full time

    About SalesFirst Recruiting:We are a leading recruitment agency specializing in placing top talent in sales and technical roles. Our expertise lies in understanding the nuances of the sales industry and matching candidates with the right opportunities.Job Overview:We are seeking a highly motivated and results-driven Sales Executive to join our team. As a...

  • Technical Sales Professional

    6 days ago

    Milwaukee, Wisconsin, United States Formlabs Full time

    About the RoleFormlabs is seeking a highly motivated Technical Sales Representative to join our Direct Sales team. As a key member of our go-to-market team, you will play a critical role in driving sales growth and delivering exceptional customer experiences.Key ResponsibilitiesCustomer Engagement: Develop and maintain strong relationships with customers to...

  • Electrical Systems Technician

    2 weeks ago

    Milwaukee, Wisconsin, United States Argus Technical Full time

    Electrical Systems TechnicianAt Argus Technical, we are excited to offer a competitive wage range for this position, set between $20 and $30 per hour, commensurate with experience and skill level.Key Responsibilities:This role encompasses a variety of essential tasks that contribute to our operational success. The following duties are not exhaustive and may...

  • Technical Documentation Specialist

    6 days ago

    Milwaukee, United States Pflow Industries Full time

    DescriptionSummary We are looking for a skilled Technical Documentation Specialist to join our team! The Technical Documentation Specialist will support the Technical Writer and Marketing Manager in creating and maintaining technical documentation, work instructions, and marketing materials. This role involves proofreading, version control, and developing...

  • Technical Applications Specialist

    2 weeks ago

    Milwaukee, Wisconsin, United States Bell & Associates, Inc. Full time

    Bell & Associates, Inc. is in search of a Technical Applications Specialist. This role provides a flexible work arrangement, comprehensive benefits, and opportunities for professional advancement.ROLE OVERVIEWThe Technical Applications Specialist is tasked with offering pre-sales and sales application support across all product lines to ensure appropriate...

  • Technical Consulting Lead

    1 week ago

    Milwaukee, Wisconsin, United States Concentric Full time

    Senior Consulting EngineerConcentric Corporation is seeking a highly skilled Senior Consulting Engineer to join its team. This is a hybrid position that requires a strong technical background and a sales-oriented mindset to support the sales team.About the RoleCollaborate with sales representatives to support the sales cycle, from initial client meetings to...

  • Technical Services Representative

    2 months ago

    Milwaukee, United States Blast Cleaning Technologies, Inc Full time

    Job DescriptionJob DescriptionBlast Cleaning Technologies, Inc. (BCT) is proud to be the leader in shot blast innovation! We are dedicated to our customers, resulting in impressive company growth year over year.Why Work at BCT?Highly Competitive Pay and Benefit Plans: We recognize skill and dedication with superior compensation and benefits.Medical...

  • Senior Technical Architect

    6 days ago

    Milwaukee, Wisconsin, United States GE Healthcare Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Architect to lead our interoperability efforts and drive the design and development of innovative solutions. This role requires a strong technical background, excellent leadership skills, and the ability to influence product direction.Key ResponsibilitiesInteroperability LeadershipManage the...

  • Senior Technical Solutions Expert

    7 days ago

    Milwaukee, Wisconsin, United States Concentric Full time

    Senior Consulting EngineerConcentric Corporation is seeking a highly skilled Senior Consulting Engineer to support our sales team in the development of technical solutions for clients in Wisconsin.About the RoleCollaborate with sales representatives to identify client needs and develop tailored technical solutions.Conduct on-site assessments to determine...

  • Technical Architect

    3 days ago

    Milwaukee, Wisconsin, United States GE Healthcare Full time

    About the Role:We are seeking a highly influential technical leader to join our Patient Care Solutions team as a Technical Architect. This role will play a critical part in shaping the future of our interoperability solutions, ensuring that our data models meet international standards, and influencing the development of interoperability standards.Key...

  • Inside Sales Representative

    1 week ago

    Milwaukee, Wisconsin, United States Cleaver-Brooks Sales and Service, Inc. Full time

    Job SummaryCleaver-Brooks Sales and Service, Inc. is seeking a highly skilled Inside Sales Representative to join our team. As an Inside Sales Representative, you will play a critical role in driving sales growth and revenue for our company.Key ResponsibilitiesOrder Management: Receive and edit orders for replacement parts, researching technical drawings and...

  • Senior Technical Accountant

    2 weeks ago

    Milwaukee, United States myGwork Full time

    This job is with Fiserv, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We...

  • Senior Technical Accountant

    3 weeks ago

    Milwaukee, United States Fiserv Full time

    Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...

  • Sales Support Representative

    7 days ago

    Milwaukee, Wisconsin, United States Cleaver-Brooks Sales and Service, Inc. Full time

    Position OverviewCleaver-Brooks Sales and Service, Inc. is in search of a Sales Support Representative to join our team. This role is pivotal in managing and processing orders for replacement components related to our Capital Equipment and Genuine Parts offerings. The individual will be responsible for analyzing technical documentation, inputting orders into...