Technical Documentation Specialist

7 days ago

Milwaukee, United States Pflow Industries Full time
Description

Summary

We are looking for a skilled Technical Documentation Specialist to join our team The Technical Documentation Specialist will support the Technical Writer and Marketing Manager in creating and maintaining technical documentation, work instructions, and marketing materials. This role involves proofreading, version control, and developing graphics and illustrations to enhance technical content. The ideal candidate will have strong attention to detail, excellent communication skills, and a willingness to learn new tools and software.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time:

Technical Documentation Support:
  • Compile, print, and distribute technical documentation for each job, such as installation and owner's manuals, electrical installation manuals, mechanical drawings, electrical schematics, and more.
  • Assist the Technical Writer in creating and maintaining technical writing-related work instructions, style guides, and version control guidelines.
  • Collaborate with the Technical Writer and Marketing Manager to maintain document version control and ensure consistency across all materials.
  • Proofread technical content for clarity, accuracy, and consistency.
Form and Content Creation:
  • Assist in the creation and editing of technical forms for Sales, Customer Service, and Field Service, following established style and version control guidelines.
  • Develop graphics, illustrations, diagrams, charts, and other visual elements to enhance technical and marketing assets.
Software and Tools:
  • Utilize software tools such as Microsoft Word and Excel, SolidWorks, SolidWorks Composer, and Adobe Creative Suite to assist in the creation and editing of technical documentation and marketing materials.
  • Stay updated with new tools and technologies relevant to the role.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Requires education equivalent to a High School Diploma or GED
  • Requires experience in a fast-paced, team environment for a manufacturing business
  • Required:
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with technical writing and editing principles.
  • Ability to learn new software and tools quickly.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
Preferred:
  • Experience with technical documentation tools (e.g., Adobe Creative Suite, SolidWorks, SolidWorks Composer).
  • Experience in a technical or engineering environment.
  • Proficiency in SolidWorks and experience in creating technical graphics and animations.
Work Environment

The employee works in an office environment with occasional meetings or collaboration sessions. Some flexibility in hours may be required to meet project deadlines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Frequent use of hands to finger, handle, grasp, or touch objects and tools
  • Frequently is required to talk, hear and listen
  • Frequent standing, walking, climbing, kneeling, squatting, stooping, crouching, crawling, twisting, bending, reaching
  • Occasionally lifts and or moves up to 40 pounds
PERFORMANCE RESULTS:
  • Works safely and follows all company rules outlined in the company handbook.
  • Produces quality goods in an efficient manner that meets PFlow's standard of excellence.

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