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Senior Field Service Engineer

2 months ago

Madison, United States SAIC Full time

Description SAIC is currently seeking six (6) Field Service Engineers (FSE) to support SAIC's IBCS Team located onsite at Redstone Arsenal, AL.TRAVEL:Willingness to travel 25% (CONUS)This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.Job Responsibilities:This position will provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locationsRepresent the IBCS program as the primary point of contactIntegrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systemsAssist in the emplacement and initialization of the IBCS systemAdvise customers on the capabilities and limitations of the IBCS systemAssist in troubleshooting IBCS hardware, software, and networksProvide feedback to program leadership regarding system performance and end-user feedbackPerform operator and maintainer tasks on equipment, integrated systems, subsystems, and softwareConduct training when neededSupport Program Help Desk as requiredConduct scheduled equipment inventoriesQualifications Required Education:BS and fourteen (14) experience; six (6) years' experience accepted in lieu of degree (per contract) Required Clearance:Must possess an active DoD Secret ClearanceRequired Skills:Experience with tactical networks and troubleshootingIn field operator trainingTroubleshooting of computer systems and networksGood oral communications Ability to effectively prioritize and execute tasks in high-pressure environmentsAble to work independently and efficiently with short term deadlinesRequired Certifications: Security certifiedCompTIA Linux certification or the ability to obtain within six months of hire dateSAIC accepts applications on an ongoing basis and there is no deadline.Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.