Field Service Engineer
2 days ago
Thermo Fisher Scientific is seeking a highly skilled Field Service Engineer to join our Life Sciences Solutions Group (LSG). As a member of our team, you will have the opportunity to make a significant impact by providing exceptional customer service and technical expertise.
In this role, you will be responsible for performing customer installs, repairs, and preventative maintenance on a variety of instruments in the greater Madison and Milwaukee area.
Key Responsibilities:- Provide flawless onsite installation, upgrades, updates, repairs, and planned maintenance services for our instruments.
- Display professionalism, technical knowledge, and exceptional customer service in all interactions.
- Exceed revenue targets while ensuring customer satisfaction by meeting their instrument repair, installation, and preventive maintenance needs.
- Interact with customers to offer and close the sale of service contracts and other service products.
- Collaborate with internal partners to improve processes and resolve customer issues.
- Follow all reporting responsibilities, including Field Service Reports (FSR), Qualification Documentation, and Service Escalations.
- Maintain technical competency by attending trainings, staff meetings, and staying up to date on new products, markets, customers, and competitors.
- A BS degree in the Life Sciences, Chemistry, or Engineering field, or equivalent experience.
- Proven experience in a customer-facing role within a related science or engineering field.
- Effective questioning skills to identify customer needs.
- Ability to prioritize work and make informed decisions independently.
- Collaborative individual who easily adjusts to new situations and offers valuable feedback.
- Valid driver's license.
- Experience in a clinical, diagnostic, or regulated environment (CAP, CLIA, ISO, GMP).
- Demonstrates an ability to quickly grasp and comprehend IT systems and processes.
- Knowledge of related product applications and instruments (DNA Sequencing, NGS, Real-Time PCR, Cellular Imaging, and/or molecular techniques).
- Familiarity with automation and robotic systems.
Frequent travel to customer sites is required, ranging from 25-75% of work time. You will work in both a home office and laboratory environment. This role may involve lifting up to 50 lbs and standing for long periods of time. You must also be able to work safely with chemicals and hazardous materials, and be available for overtime and flexible work schedules, including occasional weekend on-call duties.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
-
Field Service Engineer
5 days ago
Madison, Wisconsin, United States Thermo Fisher Scientific Full timeJob Title: Field Service EngineerThermo Fisher Scientific is seeking a highly skilled Field Service Engineer to join our Life Sciences Solutions Group (LSG). As a Field Service Engineer, you will be responsible for providing exceptional customer service and technical expertise to our clients in the greater Madison and Milwaukee area.Key...
-
Lead Field Service Engineer
4 weeks ago
Madison, Wisconsin, United States Xylem Full timeJoin Xylem in our global mission to #LetsSolveWater. As a premier water technology firm with a workforce of 23,000 operating across more than 150 nations, Xylem is at the forefront of tackling the world's most pressing water issues. We seek dedicated individuals to become part of our team, committed to surpassing customer expectations through innovative and...
-
PCS Field Service Engineer 2
2 days ago
Madison, Wisconsin, United States GE Healthcare Full timeJob SummaryThe Field Engineer II will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for one or more modalities within a hospital or healthcare system in the Madison/Milwaukee area.Key ResponsibilitiesUnder minimal supervision, serve as GE Healthcare lead to assigned customers, complete...
-
Field Service Maintenance Engineer
4 weeks ago
Madison, Wisconsin, United States Rise Technical Recruitment Full timeAn exciting opportunity has arisen for a Maintenance Engineer to join a leading global organization, renowned for its commitment to employee development and specialized training, paving the way for long-term career advancement.This prestigious manufacturer operates within the Fast-Moving Consumer Goods (FMCG) sector, providing essential food solutions to...
-
Field Service Engineer III
24 hours ago
Madison, Wisconsin, United States GovCIO Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer III to join our team at GovCIO. As a key member of our team, you will be responsible for installing, troubleshooting, and maintaining products and equipment, as well as training employees and identifying and analyzing product failures.Key ResponsibilitiesInstall and maintain products and...
-
Field Service Technician
7 days ago
Madison, Wisconsin, United States Gable Search Group Full timeJob Title: Field Service EngineerAs a Field Service Engineer with Gable Search Group, you will be responsible for providing on-site service and support to our clients in the Central US Region. This role involves performing preventive maintenance, calibration, installation, and training across all product lines.Key Responsibilities:Performing routine...
-
Field Operations Engineer
4 weeks ago
Madison, Wisconsin, United States Danaher Corporation Full timeJoin a transformative journey at Danaher Corporation, where we are dedicated to delivering innovative solutions that enhance human health. As a Field Service Engineer, you will play a crucial role in supporting our esteemed clients who engage in vital biological research and development. Your responsibilities will include: Providing exceptional technical...
-
Field Service Technician
2 days ago
Madison, Wisconsin, United States Gable Search Group Full timeGable Search Group is seeking a skilled Field Service Representative to provide on-site service and support for our clients in the Central US Region. As a key member of our team, you will be responsible for delivering exceptional service, ensuring customer satisfaction, and driving business growth. **Key Responsibilities:** * Perform preventive...
-
Field Construction Engineer
3 weeks ago
Madison, Wisconsin, United States Westinghouse Electric Company Full timeWe are currently seeking a Construction Engineer to join our team for a contract assignment. The selected candidate will play a crucial role in supporting engineering initiatives across various construction projects. This position involves significant fieldwork, collaborating closely with project teams to ensure successful project execution.Location: This...
-
Field Service Technician
1 week ago
Madison, Wisconsin, United States Gable Search Group Full timeGable Search Group is seeking a skilled Field Service Representative to provide on-site service and support to customers in the Central US Region. As a key member of our team, you will be responsible for delivering exceptional service, ensuring customer satisfaction, and driving business growth. **Key Responsibilities:** * Perform preventive maintenance,...
-
Field Service Technician
2 weeks ago
Madison, Wisconsin, United States Gable Search Group Full timeGable Search Group is seeking a skilled Field Service Representative to provide on-site service and support to customers in the Central US Region. As a key member of our team, you will be responsible for delivering exceptional service, ensuring customer satisfaction, and driving business growth. **Key Responsibilities:** * Perform preventive maintenance,...
-
Field Service Technician
4 weeks ago
Madison, Wisconsin, United States Danaher Corporation Full timeJoin a Leader in Health SolutionsAt Danaher Corporation, we are dedicated to advancing human health through innovative technologies. Your Role:As a Field Service Engineer, you will play a crucial role in supporting our clients by ensuring the optimal performance of our products. Your expertise will help facilitate critical operations in various sectors,...
-
Field Engineer in Construction
4 weeks ago
Madison, Wisconsin, United States Jobot Full timeExciting Career Opportunity for a Site Engineer in the Construction SectorWe are collaborating with a prominent General Contractor known for its exceptional standing in the construction industry. This organization is in search of a committed professional to become part of their team and aid in acquiring projects from both established and prospective clients....
-
Field Service Technician
2 weeks ago
Madison, Wisconsin, United States Gable Search Group Full timeJob Summary: We are seeking a highly skilled Field Service Technician to join our team at Gable Search Group. As a Field Service Technician, you will be responsible for providing on-site service and support to our clients in the Central US Region.Key Responsibilities:Preventive Maintenance: Perform routine maintenance and inspections to ensure optimal...
-
Field Engineer
2 weeks ago
Madison, Wisconsin, United States Michael Page Full timeAbout Our CompanyMichael Page is a leading recruitment agency that specializes in placing top talent in various industries, including construction and engineering.Job SummaryWe are seeking a highly skilled Field Engineer to join our client's team. As a Field Engineer, you will be responsible for ensuring that construction projects are completed on time,...
-
Field Engineer Intern
2 days ago
Madison, Wisconsin, United States Iconica Full timeJob OpportunityIconica is seeking a highly motivated and detail-oriented individual to fill the role of Field Engineer Intern. As a member of our team, you will have the opportunity to gain hands-on experience in the design-build process and contribute to the success of our projects.Key ResponsibilitiesCoordinate with subcontractors and construction project...
-
Field Service Technician
2 weeks ago
Madison, Wisconsin, United States Sungrow Power Supply Co., Ltd. Full timeAbout Sungrow Power Supply Co., Ltd.Sungrow Power Supply Co., Ltd. is a leading global provider of photovoltaic (PV) inverter and energy storage system (ESS) solutions. With over 25 years of experience in the renewable energy industry, Sungrow has established itself as a trusted partner for solar energy projects worldwide.Job SummaryWe are seeking a highly...
-
Retail Merchandising Team Lead
3 weeks ago
Madison, Wisconsin, United States Field Force Merchandising Full timeJob OverviewField Force Merchandising is seeking a highly skilled and experienced Team Lead to oversee retail store remodels and merchandising projects throughout the Eastern US. As a key member of our team, you will be responsible for supervising reset/remodel teams in major retail chains, ensuring seamless execution of projects, and maintaining excellent...
-
Field Engineer and Safety Specialist
3 weeks ago
Madison, Wisconsin, United States Iconica Full timeJob Opportunity at IconicaWe are seeking a highly motivated and detail-oriented Field Engineer and Safety Specialist to join our team at Iconica. As a Field Engineer and Safety Specialist, you will play a critical role in ensuring the safety and quality of our construction projects.Key Responsibilities:Promoting Job Site Safety: Participate in safety...
-
Service Engineer
3 weeks ago
Madison, Wisconsin, United States Gable Search Group Full timeJob Summary: We are seeking a highly skilled Field Service Technician to join our team at Gable Search Group. As a Field Service Technician, you will be responsible for providing on-site service and support to our clients in the Central US Region.Key Responsibilities:Preventive Maintenance: Perform routine maintenance and inspections to ensure optimal...