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Medical Front Desk Receptionist

2 months ago

Staten Island, United States New York Cancer & Blood Specialists Full time
Medical Front Desk Receptionist
Staten Island, NY

At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine. Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.

In this role, you will:
  • Be responsible for the daily opening and closing procedures of the office.
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner.
  • Assist in comforting patients and maintaining reception area.
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  • Collect co pays and balance total finances of the office on a daily basis.
  • Assist patients with the completion of all necessary forms and documentation.
  • Build and maintain patient records through the use of the practice EMR system.
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with the daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
  • Maintain daily operations of the office by following standard policies and procedures.
We require:
  • High School diploma with at least 1 year of experience.
  • Bachelor's Degree preferred.
  • Excellent oral and written communication skills.
  • Ability to accept direction and work within a team concept.
  • Typing and computer skills an asset.
  • Strong customer service skills.
  • Previous experience is an asset.
Salary up to $24/hr and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

Visit our website at: nycancer.com and follow us on Facebook.
New York Cancer and Blood Specialists is an Equal Opportunity Employer