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Front Desk Coordinator

1 month ago

Mystic Island, New Jersey, United States Rothman Orthopaedics Full time
Front Desk Receptionist Job Description

Rothman Orthopaedics is seeking a skilled Front Desk Receptionist to join our Shore team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:
  • Greet patients and visitors in a prompt, courteous, and helpful manner.
  • Check in patients, verify and update demographic and insurance information in eCW.
  • Update the eCW system on patients' arrival and records referral information.
  • Check out and make appointments for follow-up patients' office schedules.
  • Answer telephone calls in a professional manner, screen calls, and respond to routine requests for information.
  • Assist patients with ambulatory difficulties.
  • Screen visitors and respond to routine requests for information.
  • Collect applicable insurance co-pay information and referrals.
  • Batches out and balances end-of-day payments.
  • Assist other front desk personnel in situations with irate patients.
  • Maintain work area and lobby in a neat and orderly manner.
  • Re-supply front desk for the day.
  • Prepare all work for the next business day in eCW.
Requirements:
  • High School Diploma or GED minimum education requirement.
  • Minimum one year of medical reception experience required.
  • Must have EMR system experience.
Our Commitment to Employees:

Rothman Orthopaedics is committed to providing a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. We offer competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

We are an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.