Patient Service Representative
7 days ago
Primary Location:Spaulding Outpatient Center WellesleyShift: Days, Monday through FridaySchedule: Monday and Tuesday 1130am to 8pm, Wednesday, Thursday Friday 8:30am to 5pmSummaryOversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the individual's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed. Demonstrate evidence of advanced operational knowledge, teaching and professional involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role.Key ResponsibilitiesSupport is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards.Scheduling status is maintained daily and potential problems are addressed with corrective actions.Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards.Patients are greeted, assisted and appropriate staff notified of patient arrival.Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.Monthly patient satisfaction questionnaires are processed for current patients according to center standards.Customer service delivery is carried out to achieve stated goals.Insurance approvals and documentation are recorded in the medical record and computer system in accordancewith center standards.Therapy charges are entered and reconciled as assigned.Additional department, organization, or network activities are completed per established objectives.PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.Additional Responsibilities for an Advanced Patient Service RepresentativeAnnual requirements of completing 6 initiatives as described in the administrative ladder application. QualificationsEducation/DegreeRequired High school graduate required.Associate's degree preferred.ExperiencePreferred Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred. Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)Required Computer proficiency required. Microsoft office applications preferred with ability to learn newsoftware.Preferred Highly developed communications and interpersonal skills, working with diverse population. Work independently, be self-directed and contribute as a member of a team. Anticipates challenges and develops and implements strategies for addressing them. High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. Attention to detail.EEO StatementSpaulding Rehabilitation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Patient Service Representative
7 days ago
Wellesley Hills, United States Mass General Brigham Full timeDescription: Primary Location: Spaulding Outpatient Center Wellesley Shift: Days, Monday through Friday Schedule: Monday and Tuesday 1130am to 8pm, Wednesday, Thursday Friday 8:30am to 5pm Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front...
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Patient Service Representative
2 weeks ago
Wellesley Hills, United States Mass General Brigham Full timeDescription: Primary Location: Spaulding Outpatient Center Wellesley Shift: Days, Monday through Friday Schedule: Monday and Tuesday 1130am to 8pm, Wednesday, Thursday Friday 8:30am to 5pmSummary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeThe Patient Service Representative is responsible for delivering exceptional patient experiences through positive interactions, accurate communication, and timely resolution of patient needs. This role involves scheduling appointments, registering patients, collecting payments, and maintaining accurate patient demographics and insurance information.Verifies...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob Title: Patient Service RepresentativeAt Cedars-Sinai, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest level of care and attention.Key Responsibilities:Provide outstanding customer service to patients and families,...
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Patient Service Representative
4 weeks ago
Beverly Hills, California, United States VetJobs Full timeJob DescriptionCedars Sinai Medical Network is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key Responsibilities:Provide outstanding customer service through effective...
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Patient Service Representative
2 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryThe Patient Service Representative is responsible for delivering exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills to effectively interact with patients, physicians, and other healthcare professionals.Key ResponsibilitiesProvide outstanding customer...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryCedars-Sinai is seeking a highly skilled Senior Patient Service Representative to join our team. This role is responsible for providing exceptional patient relations, accurate communication, and efficient appointment scheduling. The ideal candidate will possess excellent customer service skills, attention to detail, and the ability to work...
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Patient Service Representative
1 month ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob DescriptionThe Patient Service Representative is a vital member of our healthcare team, responsible for delivering exceptional patient experiences through effective communication, appointment scheduling, and accurate data management.Key ResponsibilitiesProvide outstanding customer service to patients, addressing their needs and concerns in a timely and...
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Patient Service Representative
4 weeks ago
Palos Hills, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare teams.Key ResponsibilitiesProvide efficient and...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob Summary:The Patient Service Representative is responsible for delivering exceptional patient care and service through effective communication, appointment scheduling, and registration processes. This role requires a strong customer service focus, attention to detail, and ability to navigate multiple systems and services.Key Responsibilities:Provide...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryCedars-Sinai is seeking a highly skilled Patient Service Representative to join our team. As a key member of our patient access team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesProvide outstanding customer service through effective communication, empathy,...
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Patient Service Representative
2 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryThe Patient Service Representative is responsible for delivering exceptional patient care and service in a fast-paced medical office environment. This role requires strong communication and interpersonal skills to ensure a positive patient experience.Key ResponsibilitiesProvide outstanding customer service to patients, responding to their needs...
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Patient Service Representative
2 weeks ago
Beverly Hills, California, United States Cedars-Sinai Medical Center Full timeWhy work at Cedars-Sinai Medical Center?We take pride in hiring the best employees, who reflect the culturally and ethnically diverse community we serve. Our accomplished staff is dedicated to providing exceptional patient care and service.Our Mission:To deliver outstanding patient care and service, while fostering a culture of excellence and teamwork.What...
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Patient Service Representative
2 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryThe Patient Service Representative is responsible for delivering exceptional patient care and administrative support in a fast-paced medical office environment. Key responsibilities include:Key Responsibilities:Providing outstanding customer service to patients and familiesScheduling appointments and managing patient flowCollecting payments and...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryThe Patient Service Representative is a key member of the Cedars-Sinai Medical Network team, responsible for providing exceptional patient service and support in a fast-paced medical office environment.Key Responsibilities:Provide outstanding customer service to patients, families, and healthcare providersManage patient registration, scheduling,...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob DescriptionThe Patient Service Representative is a vital role in providing exceptional patient care and service at Cedars-Sinai. As a key member of our medical network, you will be responsible for delivering outstanding customer service to patients through effective communication, appointment scheduling, and patient registration.Key...
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Senior Patient Service Representative
4 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob Title: Senior Patient Service RepresentativeCedars-Sinai is seeking a highly skilled Senior Patient Service Representative to join our team. As a key member of our patient service team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.Key Responsibilities:Provide positive patient...
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Guest Services Representative
3 weeks ago
Wellesley Hills, Massachusetts, United States Compass Group, North America Full timeJob SummaryAs a Guest Services Representative with Compass Group, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include checking guests in and out of the hotel, resolving guest challenges, and promoting hotel services and amenities.Key Responsibilities:Completes the registration/check-in process by...
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Patient Service Representative
2 months ago
Laguna Hills, California, United States Physical Rehabilitation Network Full timeJob Summary:We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at PRN Physical Therapy. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.Key Responsibilities:Greet...
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Patient Service Representative
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryThe Patient Service Representative is a key member of our team, responsible for providing exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team setting.Key ResponsibilitiesProvide outstanding customer...
