Patient Service Representative
21 hours ago
The Patient Service Representative is responsible for delivering exceptional patient care and service in a fast-paced medical office environment. This role requires strong communication and interpersonal skills to ensure a positive patient experience.
Key Responsibilities
- Provide outstanding customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Assist with patient registration, scheduling appointments, and collecting payments.
- Verify patient demographic and insurance information to ensure accuracy and completeness.
- Collaborate with healthcare teams to ensure seamless patient care and communication.
- Participate in daily huddles and staff meetings to stay informed and aligned with department goals.
Requirements
High school diploma or equivalent required. Two years of experience in a medical office setting preferred. Strong communication and interpersonal skills, with the ability to work in a fast-paced environment.
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