Customer Service Specialist

4 weeks ago


Santa Barbara, United States ZipRecruiter Full time

Job Description A well-known establishment in Goleta is looking for a Customer Service Specialist to join their team on a temp-to-hire basis The ideal candidate will have at least 3-5 years of experience and knowledge in Microsoft and Google Systems. Pay: $25/hr Start: ASAP Temp to Hire Duties/Responsibilities: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Please apply if you're interested #1125 EEO/AA Employer/Vet/Disabled. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. #J-18808-Ljbffr



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