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Bilingual Customer Service Specialist
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Job Description A well-known establishment in Santa Barbara, CA is looking for a Temporary Bilingual Customer Service Specialist to join their team The ideal candidate will have several years of experience answering a high volume of calls, a collaborative spirit, and can input orders with minimal mistakes in our CRM system. Pay: $19-$25, depending on experience Location: 100% Onsite in Santa Barbara, CA Duration: Temp 3-4 months Schedule: Full-time, M-F, 7am-4:30pm Start: ASAP Background check required DUTIES AND RESPONSIBILITIES Professionally handle high volume of incoming calls and inquiries. Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel. Audits paperwork to ensure that service required was received by the customer. Dispatches as needed to respond to incoming service order, resolve route and service issues. Uses database system to gather and input notes in customer accounts. Performs other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: Proven experience in a high-volume Call Center is required. Professional phone and email etiquette. Proficiency in the use of Microsoft Office software. If you are local to the Santa Barbara/Goleta area, we invite you to apply to this exciting opportunity today #1125 EEO/AA Employer/Vet/Disabled. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. #J-18808-Ljbffr
