Current jobs related to Helpdesk Support Analyst - San Antonio - Collabera
-
Helpdesk Support Analyst
2 weeks ago
San Antonio, United States Collabera Full timeDescription Home Search Jobs Job Description Helpdesk Support Analyst Contract: San Antonio, Texas, US Salary: $17.00 Per Hour Job Code: 350223 End Date: 2024-10-10 Days Left: 29 days, 3 hours left Apply Location: San Antonio, TXRole: Helpdesk AnalystRequired Skills: Provide level 1 & 2 support. Repsonsible for resolving multiple tickets. ServiceNow...
-
Helpdesk Support Analyst
2 weeks ago
San Antonio, United States Collabera Full timeDescription Home Search Jobs Job Description Helpdesk Support Analyst Contract: San Antonio, Texas, US Salary: $20.00 Per Hour Job Code: 353669 End Date: 2024-10-11 Days Left: 29 days, 3 hours left Apply Qualifications: Minimum of 2 years working as an experienced IT desktop support technician. Work to resolve help desk and IT related issues. Resolve...
-
Helpdesk Support Analyst
1 month ago
San Antonio, United States Collabera Full timeDescription Home Search Jobs Job Description Helpdesk Support Analyst Contract: san antonio , Texas, US Salary: $17.00 Per Hour Job Code: 350223 End Date: 2024-09-13 Days Left: 26 days, 3 hours left Apply Must Have: At least 1 year Helpdesk Experience MS Office Experience VDI Support WIN 10 Experience Good Understanding of TCP/IP/DHCP/DNS Networks...
-
Helpdesk Support Specialist
2 weeks ago
San Antonio, Texas, United States Collabera Full timeJob SummaryCollabera is seeking a highly skilled Helpdesk Support Analyst to join our team. As a Helpdesk Support Analyst, you will be responsible for providing level 1 & 2 support to our clients, resolving multiple tickets, and utilizing ServiceNow ticketing experience.Key ResponsibilitiesProvide technical support to clients via phone, email, or chatResolve...
-
Helpdesk Support Specialist
1 week ago
San Antonio, Texas, United States Collabera Full timeJob SummaryWe are seeking a highly skilled Helpdesk Support Analyst to join our team at Collabera. As a Helpdesk Support Analyst, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and working to improve the overall customer experience.Key ResponsibilitiesProvide technical support to end-users via...
-
Helpdesk Support Specialist
2 weeks ago
San Antonio, Texas, United States Collabera Full timeJob Summary:Collabera is seeking a skilled Helpdesk Analyst to join our team. As a Helpdesk Analyst, you will be responsible for providing technical support to our clients and resolving desktop issues over the phone and by remote.Key Responsibilities:Provide technical support to clients via phone and remote accessResolve desktop issues and troubleshoot...
-
Helpdesk Support Specialist
18 hours ago
San Antonio, Texas, United States Collabera Full timeJob SummaryWe are seeking a skilled Helpdesk Support Analyst to join our team at Collabera. As a Helpdesk Support Analyst, you will be responsible for resolving help desk and IT-related issues, troubleshooting hardware and software problems, and providing tier 2 level support to end users.Key ResponsibilitiesResolve help desk tickets in a timely and...
-
Helpdesk Support Specialist
2 weeks ago
San Antonio, Texas, United States Collabera Full timeJob SummaryCollabera is seeking a highly skilled Helpdesk Support Analyst to join our team. As a Helpdesk Support Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical SupportProvide technical support to clients via phone, email, and in-person Troubleshoot and...
-
Helpdesk Support Specialist
2 weeks ago
San Antonio, Texas, United States Collabera Full timeJob Summary:Collabera is seeking an experienced IT desktop support technician to join our team as a Helpdesk Support Analyst. As a key member of our technical support team, you will be responsible for resolving help desk and IT-related issues, providing tier 2 level support to end users, and troubleshooting hardware and software issues.Key...
-
Technical Support Analyst
2 weeks ago
San Antonio, Texas, United States Collabera Full timeJob SummaryCollabera is seeking a highly skilled Helpdesk Support Analyst to join our team. As a Helpdesk Support Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical SupportProvide technical support to clients via phone, email, and in-person Troubleshoot and...
-
Helpdesk Analyst
3 weeks ago
San Francisco, United States ACLU - National Office Full timeABOUT THE JOB The ACLU seeks a full-time position of Helpdesk Analyst in the Information Technology Department of the ACLU's National office in San Francisco, CA. This is a hybrid role that has in-office requirements of four (4) days per week. The Information Technology (IT) department provides technology-based services and support for a more than...
-
Helpdesk Analyst
2 weeks ago
San Antonio, United States Collabera Full timeMust Haves: At least 1-2 year Helpdesk Experience. MS Office Experience. Good Understanding of TCP/IP/DHCP/DNS Networks. Active Directory Experience. Troubleshooting and ticketing experience. Take 40+ calls per day and resolving desktop issues over the phone and by remote.
-
L2 Helpdesk/Service Desk Support Engineer
2 months ago
San Antonio, United States Omni Inclusive Full timeJob Description IT helpdesk (Service desk support, ITIL certification) Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis (2 - 3 weeks per year: Monday 10pm - Thursday 6am;...
-
Tier 2 Helpdesk Engineer
3 months ago
San Antonio, United States VIP Tech Full timeJob DescriptionJob DescriptionSan Antonio, TX based managed services provider is seeking a technical support professional with an elevated customer service instinct to join the technical support team as a Tier 2 helpdesk engineer. This role will involve work side by side with members of the support team to identify and troubleshoot technical issues through...
-
Tier 2 Helpdesk Engineer
3 months ago
San Antonio, United States VIP Tech Full timeJob DescriptionJob DescriptionSan Antonio, TX based managed services provider is seeking a technical support professional with an elevated customer service instinct to join the technical support team as a Tier 2 helpdesk engineer. This role will work side by side with members of the support team to identify and troubleshoot technical issues through support...
-
IT Support Supervisor
1 week ago
San Antonio, Texas, United States Rx Technology Full timeJob DescriptionJob OverviewRx Technology's Helpdesk is the primary point of contact for all employees seeking IT assistance. The Helpdesk Supervisor will be responsible for ensuring that all MSP clients receive prompt and courteous service, and that all IT issues are resolved in a timely manner. Additionally, the Helpdesk Supervisor will be responsible for...
-
Tier 2 Helpdesk Engineer
3 months ago
San Antonio, United States VIP Staffing Full time $55,000 - $65,000San Antonio, TX based managed services provider is seeking a technical support professional with an elevated customer service instinct to join the technical support team as a Tier 2 helpdesk engineer. This role will work side by side with members of the support team to identify and troubleshoot technical issues through support tickets and phone calls. This...
-
Technical Support Associate
2 weeks ago
San Diego, California, United States RIVO Holdings, LLC Full timeJob SummaryRIVO Holdings, LLC is seeking a highly skilled and detail-oriented Helpdesk Technician I to join our dynamic team. As a Helpdesk Technician I, you will be responsible for providing top-notch technical support and exceptional customer service to our employees.Key ResponsibilitiesTechnical Support: Provide comprehensive technical support and...
-
Technical Support Analyst
2 weeks ago
San Antonio, Texas, United States K-Tek Resourcing Full timeJob OverviewPosition: Technical Support AnalystLocation: RemoteContract Type: Long TermKey Responsibilities:Deliver troubleshooting assistance for hardware, software, and network issues through various communication channels.Escalate complex issues to higher-level IT support teams as necessary.Manage vendor relationships to ensure effective resolution of...
-
Technical Support Analyst
2 weeks ago
San Antonio, Texas, United States SAN ANTONIO METROPOLITAN MINISTRY Inc Full timeJob OverviewPosition: System Support SpecialistLocation: Administrative OfficeReports To: IT ManagerFLSA Status: Non-exemptPrepared By: Chief Infrastructure OfficerApproved By: ManagementSUMMARYThe System Support Specialist is responsible for delivering first-level remote and onsite technical assistance for desktops, laptops, and related technology equipment...
Helpdesk Support Analyst
4 months ago
Description Home Search Jobs Job Description Helpdesk Support AnalystContract: San Antonio, Texas, USSalary: $32.00 Per HourJob Code: 349328End Date: 2024-06-12 Days Left: 17 days, 3 hours leftApplyPosition Details:Industry: BankingJob Title: Helpdesk-AnalystLocation: San Antonio, TX 78245 - HybridDuration: 12 Months + Possible ExtensionSchedule: Mon-Fri: Std Business HoursStart date: ASAP Job Description: The Service Desk currently provides coverage 24x7 and implements a follow the sun model between Belfast and San Antonio. The shift pattern includes a regular late shift as part of the rotation and on occasion there may be a requirement for weekend coverage in support of our clients and other service desk projects. A combination of 1st line resolution over the phone as well as efficient 2nd line incident management techniques is needed to evaluate and implement changes for the business including implementing other changes across the Desktop environment and infrastructure it uses. Respond to inbound calls to the Premium Client Service Centre in a professional and efficient manner, dealing with and resolving as many desktop issues as possible over the phone and by remote console This role will be based in San Antonio supporting the Bank's Markets Trading & Investment Banking Floors globally working in a dedicated team of Service Desk support analysts. The individual needs to be able to demonstrate the willingness to learn quickly and understand the environment they support. The individual will be part of a team and be expected to support approximately 19000+ users with over 25000 desktops, plus laptop and Mobile devices. The role requires an effective organizer and confident individual who will demonstrate control over this highly changeable and dynamic environment. This role will suit someone who has a strong desktop support background with people management skills and wants to progress into a more high profile role within the sales and trading environment. Active Directory Responsibilities: Take 40+ calls per day, plus the ability to work in between calls on other work as assigned. Skills & Experience: Excellent Communication skills At least 1-year Helpdesk Experience MS Office Experience VDI Support WIN 10 Experience Good Understanding of TCP/IP/DHCP/DNS Networks Job Requirement Helpdesk IT support Windows 10 Win 10 VDI TCP IP DHCP DNS Networks MS Office bank Calls calling service desk desktop Reach Out to a Recruiter Recruiter Email PhoneSwarit Gujrati swarit.gujrati@collabera.com Apply Now