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Onsite Event Ally
4 months ago
Do you like to work onsite with customers ?Are you passionate about building relationships and ensuring company success? Our Story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About the Role The Event Ally role educates and engages eligible participants about Alight's Healthcare Navigation services. This role involves direct interface with eligible workforce populations through planned in-person and virtual events. Work hours and travel requirements vary seasonally.Additionally, this role includes 80-90% travel within the continental US Responsibilities Working with the Event Manager and Client Success teams, prepare, attend, and delivery a quality event experience. Managing travel arrangements, including air, train, car, hotel, meals, and event supplies as needed. Providing event support during flexible times that meet client and workforce needs. This could include office hours or other times as requested to ensure broader coverage for shift workers. Presenting informational sessions to eligible workforce via virtual webinar or in-person at client requested location. Interacting with participants using several formats, including in-person, email, phone, and webinar chat. Completing all required pre- and post-event documentation in a timely manner. Requirements 3-5 years' experience in call center, telemarketing, or direct in-person sales for purposes of product promotion, consumer education, or clinical triage. Bilingual (Spanish/English) preferred Experience conducting presentations for small to medium size groups. Able to demonstrate professional level skill in public speaking and presentations. Able to manage fluctuating work hours and travel schedule generally with 2-4 weeks' notice. Demonstrate an articulate, friendly, and persuasive communication style. Experience engaging diverse populations with positive results. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and
