Current jobs related to Event Services Manager - Des Moines - Marriott International Inc
-
Guest Services Manager| Iowa Events Center
4 weeks ago
Des Moines, Iowa, United States teamworkonline Full timeOverviewGuest Services Manager is responsible for scheduling and all departmental activities pertaining to Guest Services, Police, move in/out, and First Aid event staffing. Position is accountable for providing a safe and enjoyable arena environment for guests and staff and serves as on-site Manager for most events. Ensures that staff has appropriate...
-
Event Sales Admin
4 weeks ago
Des Moines, United States Topgolf Payroll Services Full timeAssist the event sales team in managing client inquiries and bookings. Coordinate event logistics, including scheduling and room setup. Communicate with clients to gather event requirements and preferences. Provide excellent guest service by addressing client queries and concerns. Maintain accurate records of client interactions and bookings. Collaborate...
-
Senior Event Manager| Iowa Events Center
3 weeks ago
Des Moines, Iowa, United States teamworkonline Full timeOverviewThe Senior Event Manager will manage all aspects of assigned events from advance planning stages through the end of the event; train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between...
-
Event Service Attendant
5 days ago
Des Moines, Iowa, United States StepStone Hospitality Inc. Full timeJob OverviewAs a Dining Event Associate, you will play a crucial role in ensuring exceptional service during various events. Your responsibilities will include:Preparation: Create all dressings and cold sauces to enhance the dining experience.Guest Service: Continuously monitor the area to guarantee quality service and guest comfort.Menu Knowledge: Possess a...
-
Event Operations Manager
1 week ago
Des Moines, Iowa, United States Hampton Inn & Suites Scottsdale Shea Blvd AZ Full timeHotel:Hampton Inn & Suites Scottsdale Shea Blvd AZPosition: Conference & Event ManagerEmployment Type: Full timeOverview:As the Conference and Event Manager, you will serve as the vital link between our clientele and the hotel operations team. Your mission is to guarantee that events are meticulously planned and executed flawlessly by overseeing group and...
-
Conference & Event Manager
3 weeks ago
Des Moines, United States Hampton Inn & Suites Scottsdale Shea Blvd AZ Full timeHotel: St. Charles Embassy Suites Position: Conference & Event Manager Employment Type: Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence Profile: Telecommute: No Bonus Eligible: No Direct Reports: No Reports To: Director of Events (DOE), or if unavailable, Director, Sales & Marketing (DOSM). Primary Purpose: As the...
-
Event Service Attendant
1 week ago
Des Moines, Iowa, United States StepStone Hospitality Inc. Full timeJob OverviewAs a Banquet Server at StepStone Hospitality Inc., you will play a crucial role in delivering exceptional service during events. Your responsibilities will include:Preparation: Create all dressings and cold sauces to ensure a delightful dining experience.Guest Service: Monitor the area continuously to guarantee quality service and guest...
-
Assistant Event Operations Manager
3 weeks ago
Des Moines, United States Marriott Full timeJob Number 24148329 Job Category Event Management Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and...
-
Event Service Attendant
5 days ago
Des Moines, Iowa, United States StepStone Hospitality Inc. Full timeJob OverviewPosition Summary: The role of a Banquet Server involves providing exceptional service during events and ensuring a pleasant experience for all guests.Key Responsibilities:Prepare various dressings and cold sauces to enhance menu offerings.Continuously monitor the dining area to ensure guest satisfaction and comfort.Possess thorough knowledge of...
-
Event Manager | Iowa Events Center
4 weeks ago
Des Moines, United States Oak View Group Full timeOak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Event Manager | Iowa Events Center
2 months ago
Des Moines, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally train, schedule and supervise all...
-
Event Manager | Iowa Events Center
2 months ago
Des Moines, United States teamworkonline Full timeOverviewThe Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate...
-
Event Guest Services Representative
1 week ago
Des Moines, Iowa, United States Oak View Group Full timeJoin Our Guest Services TeamAre you detail-oriented and committed to delivering outstanding guest experiences? We are seeking a Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be essential in ensuring the well-being and satisfaction of attendees during various events.Key Responsibilities:Deliver...
-
Senior Event Manager| Iowa Events Center
3 weeks ago
Des Moines, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Senior Event Manager will manage all aspects of assigned events from advance planning stages through the end of the event; train, schedule and supervise all event related staff,...
-
Senior Event Manager| Iowa Events Center
4 weeks ago
Des Moines, United States Oak View Group Full timeOverview: The Senior Event Manager will manage all aspects of assigned events from advance planning stages through the end of the event; train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between...
-
Des Moines, Iowa, United States teamworkonline Full timeOverviewA Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including;...
-
Guest Services Manager| Iowa Events Center
4 weeks ago
Des Moines, United States teamworkonline Full timeOverviewGuest Services Manager is responsible for scheduling and all departmental activities pertaining to Guest Services, Police, move in/out, and First Aid event staffing. Position is accountable for providing a safe and enjoyable arena environment for guests and staff and serves as on-site Manager for most events. Ensures that staff has appropriate...
-
Event Guest Services Representative
1 week ago
Des Moines, Iowa, United States Oak View Group Full timeWelcome to Oak View GroupAre you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the comfort and safety of attendees during various events.Key Responsibilities:Deliver...
-
Event Guest Services Associate
5 days ago
Des Moines, Iowa, United States Oak View Group Full timeWelcome to Oak View GroupAre you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a Guest Service Attendant to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the safety and satisfaction of our attendees during various events.Key Responsibilities:Deliver...
-
Senior Event Manager| Iowa Events Center
3 weeks ago
Des Moines, United States teamworkonline Full timeOverviewThe Senior Event Manager will manage all aspects of assigned events from advance planning stages through the end of the event; train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between...
Event Services Manager
1 month ago
Job Number 24124323
Job Category Event Management
Location Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Assists in supervising team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Supporting Event Services Operations
Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard.
Delegates tasks to ensure room sets are on time and meet Event Service Standards.
Manages departmental inventories and assets including par levels and maintenance of equipment.
Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
Ensures candy rotation on all meeting room sets (if applicable).
Establishes consistent standards for regular meeting room sets and VIP meeting room sets.
Conducts function room inspections prior to each function to ensure the room is set according to specifications.
Maintains cleanliness and sanitation standards in all banquet operation areas.
Coordinates routine maintenance to ensure a quality meeting facility.
Acts as a liaison between Banquets, Event Planning, Event Delivery teams and the group contact throughout the event.
Coordinates the necessary departments to maintain the meeting room standards.
Reviews the Diary weekly to ensure space maximization.
Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
Providing Exceptional Customer Service
Makes presence known to customer at all times.
Stays available to solve problems and/or suggest alternatives to previous arrangements.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Conducting Human Resources Activities
Sets service goals for event service supervisors and employees in order to achieve Event Planner satisfaction goals.
Ensures employees understand expectations and parameters.
Attends and participates in all pertinent meetings.
Leads shifts and actively participates in the servicing of events.
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Conducts monthly department meetings with Event Service staff.
Schedules employees to ensure shift coverage and meet business demands and productivity goals; critiques any variances.
The hourly pay range for this position is $24.04 to $25.96. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brands namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
#J-18808-Ljbffr
