Current jobs related to Bilingual (Spanish) Call Center Representative - California - Advantmed

  • Customer Service Specialist

    1 week ago

    Orange, California, United States Planned Parenthood of Orange and San Bernardino Counties Full time

    Compensation Details:Salary commensurate with experience. Position Overview:Planned Parenthood of Orange and San Bernardino Counties is seeking a full-time Customer Service Specialist - Bilingual Spanish. Work Schedule: Monday to Friday (8:30 AM - 5:00 PM) with alternating weekends (7:30 AM - 4:00 PM).The primary objective of this role is to deliver...

  • Administrative Medical Assistant

    5 days ago

    Westminster, California, United States Planned Parenthood of Orange and San Bernardino Counties Full time

    Job SummaryWe are seeking a highly skilled and compassionate Administrative Medical Assistant - Bilingual Spanish to join our team at Planned Parenthood of Orange and San Bernardino Counties. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key...

  • Part Time Call Center Representative

    5 days ago

    Irvine, California, United States West Coast University, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to prospective students, colleagues, and executives.Key ResponsibilitiesAnswer a high volume of inbound calls and...

  • PBX Call Center Representative

    5 days ago

    Upland, California, United States San Antonio Regional Hospital Full time

    Job Summary:San Antonio Regional Hospital is seeking a skilled PBX Call Center Representative to join our team. As a key member of our hospital's communication system, you will be responsible for answering and routing phone calls with professionalism and efficiency.Key Responsibilities:Answer and route phone calls using the hospital's communication...

  • Senior Access Representative

    6 days ago

    Irvine, California, United States University of California, Irvine Full time

    Job SummaryThe University of California, Irvine is seeking a highly skilled Senior Access Representative to provide exceptional customer service to patients calling to obtain medical services at UC Irvine Medical Center. As a key member of our team, you will serve as a preceptor for new staff and be responsible for ensuring a seamless patient...

  • Customer Service Representative

    7 days ago

    Fullerton, California, United States ODK Media Full time

    About the RoleODK Media, Inc. is a leading media group headquartered in the United States, providing access to premium international content through its owned and operated streaming platforms. We are seeking a highly skilled Customer Service Representative (Bilingual) to join our growing team.Key ResponsibilitiesRespond to customer inquiries and provide...

  • Bilingual Phlebotomist

    2 weeks ago

    Escondido, California, United States Royalty Hospitality Staffing Full time

    Position Overview:The primary role of a phlebotomist involves executing various assigned tasks, troubleshooting issues, providing training, and recommending workflow improvements.Experience in performing blood draws, labeling samples, centrifuging specimens, maintaining records, and ensuring proper decontamination while updating patient information is...

  • Appointment Clerk

    4 weeks ago

    California, United States Kaiser Permanente Full time

    Job Summary: This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information. Essential Responsibilities: Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local...

  • Bilingual Spanish Language Interpreter

    2 weeks ago

    Dublin, California, United States Hanna Interpreting Services LLC Full time

    About Hanna Interpreting Services LLC:Hanna Interpreting Services LLC is a prominent language service provider dedicated to connecting bilingual and multilingual individuals with opportunities to work as freelance interpreters or translators. Our Mission:We aim to bridge communication barriers for those in need through exceptional and compassionate language...

  • Patient Access Representative

    4 days ago

    Irvine, California, United States University of California, Irvine Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at the University of California, Irvine. As a key member of our ambulatory clinic team, you will be responsible for providing exceptional patient service and ensuring a smooth registration and scheduling process.Key ResponsibilitiesServe as the first...

  • Medical Assistant

    4 days ago

    Mission Viejo, California, United States Planned Parenthood of Orange and San Bernardino Counties Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Planned Parenthood of Orange and San Bernardino Counties. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Key ResponsibilitiesAssist healthcare providers with patient exams,...

  • Bilingual Spanish Case Manager

    1 month ago

    California, United States Molina Healthcare Full time

    Opportunity for a BILINGUAL SPANISH Telephonic RN to join our Marketplace Team performing telephonic Case Management. 100% remote. Schedule is M – F, 8AM -5PM PST, and flexibility with schedule is necessary, as well as willingness to work a couple of evenings a week, will be needed to have more opportunity to reach our members. Please consider this...

  • Patient Access Representative

    9 hours ago

    Irvine, California, United States University of California, Irvine Full time

    Job SummaryThe University of California, Irvine is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for providing exceptional customer service to patients and families, ensuring seamless access to medical care.Key ResponsibilitiesProvide high-quality customer service to...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States TechOp Solutions International Full time

    Job Summary:TechOp Solutions International is seeking a highly skilled and bilingual Call Center Operator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, navigating CRM systems, and working collaboratively with our dynamic team.Key Responsibilities:Promptly handle call...

  • Spanish-English Customer Support Specialist

    2 weeks ago

    California, Missouri, United States Parsons Company Full time

    Join Our Team as a Bilingual Customer Support Specialist!At Parsons, we believe in creating a world of possibilities and endless opportunities. Imagine a career where you can be part of a diverse team, working together towards a common goal. Our inclusive workplace allows you to thrive and find your next career move right now.About Parsons:Founded in 1944,...

  • Bilingual Sales Executive

    2 days ago

    Concord, California, United States Career Renew Full time

    About the RoleCareer Renew is seeking a highly motivated and results-driven Bilingual (Spanish/English) Account Executive to join our team. As a key member of our sales team, you will be responsible for generating leads and referrals through prospecting, cold calling, and networking.Key ResponsibilitiesUnder the supervision of a sales manager, generate leads...

  • Bilingual Spanish Interpreter

    1 week ago

    San Francisco, California, United States ContactLink Solutions Full time

    JOIN OUR TEAM OF INTERPRETERSLANGUAGE:Spanish Interpreter for Remote WorkAs a remote interpreter, you are essential in bridging communication between SPANISH and English speakers. The role requires the ability to process information swiftly and accurately while maintaining professionalism. It is crucial to ensure a quiet and secure workspace. Tools such as...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Irvine, California, United States TechOp Solutions International Full time

    Company Overview:TechOp Solutions International is actively seeking skilled bilingual customer support specialists to enhance our dynamic team. We are looking for individuals with outstanding communication capabilities (both verbal and written), along with strong reading and writing skills, who have experience in a customer service environment.Position...

  • Bilingual Scheduling Coordinator

    5 days ago

    Salinas, California, United States American Vision Partners Full time

    About American Vision PartnersWe are a leading provider of eye care services, operating over 100 eye care centers across the United States. Our mission is to deliver exceptional patient experiences and provide the highest quality care possible.Job SummaryWe are seeking a highly skilled and compassionate Bilingual Scheduling Coordinator to join our team. As a...

  • Customer Service Representative

    3 hours ago

    Bell Gardens, California, United States Family Health Care Centers of Greater Los Angeles, Inc. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Family Health Care Centers of Greater Los Angeles, Inc. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors...

Bilingual (Spanish) Call Center Representative

1 month ago

California, United States Advantmed Full time

Title: Bilingual Call Center Representative – PHA Scheduling Team (Spanish) Availability: Immediate Hourly Rate: $12 Location: Remote, PR Applicants must be eligible to work and perform their job responsibilities within the United States. A key prerequisite for effectively fulfilling this role is having a Windows-based laptop/desktop with video-calling capabilities. Job Description Executive Summary The ideal candidate would be someone who has 2+ years of call center experience in a target-driven environment. Experience working in an outbound sales process is a plus. Outgoing and pleasing personality on the phone. Excellent communication skills with clear diction. Good time manager. Ability to multi-task and work in a challenging environment. Ready to learn and grow. Go-getter mindset. Summary Will be responsible for handling inbound and outbound calls to schedule health assessment visits (Member Engagement). Key Responsibilities: Answering or making calls to members to book appointments for their no-cost Prospective Health Assessments. Learn about and address customer needs, complaints, or other service issues. Responding efficiently and accurately to callers, explaining possible solutions/rebuttals, and ensuring that customers feel supported and valued. Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed. Building lasting relationships with customers and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that suit client needs better. Taking part in training and other learning opportunities to expand knowledge of the company and position. To be available on meetings on camera as and when needed. Adhering to all company policies and procedures. Additional ad-hoc tasks as assigned by the Call Center Supervisor. Skills Outgoing personality and sales approach. Solid work history, citing any recognition and promotion. Ability to thrive in a fast-paced, energetic environment doing multi-tasking on the system while talking to the customer on the phone. Customer service or other directly related experience is a plus. Ability to collaborate and be a team player. Various software and data entry proficiency, including MS Office. Ability to type 40Wpm, 60Wpm is preferred. Strong communication and time management skills. Supreme ability to demonstrate customer empathy and build a connection with excellent customer diplomacy skills. Problem solver, ability to multi-task, think creatively, and escalate issues and ideas to solve these issues. Honesty and integrity. Competency Excellent attendance and work record. Ability to professionally articulate customer call scripts. Exceptional customer service and active listening skills. Ability to empathize and manage personal emotions. Ability to function as an effective team member. Ability to internalize and follow protocols/guidelines. Demonstrate excellent oral and written communication skills; correct spelling is a must. Strong time management skills and decision-making skills. Strong computer skills required. Must have a working knowledge of MS Office applications: Word, Excel, and Outlook. Ability to be flexible with schedule (between hours of 6 am EST - 6 pm PST Monday through Friday, possible Saturday hours) and adapt to change. #J-18808-Ljbffr