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Account Manager
4 months ago
Great Benefits:
- Paid Weekly
- Excellent Benefits including Medical, Dental, Vision & 401K matching
- Paid PTO Days
General Purpose:
Provide field support to strategic and regional accounts. As an Account Manager, you will need to be a dynamic communicator with the ability to multi-task efficiently and effectively.
Corporate Responsibilities:
•Understand and comply with CCL's Corporate Expectations and company policies in everything you do at CCL.
•Communicate, model and maintain compliance with CCL's corporate expectations and policies by incorporating those behaviors into all routine interactions with CCL associates, customers and vendors.
•All CCL associates are asked to be "mindful" of their personal health and expected to work safely at all times for themselves and their families. Additionally, CCL associates are expected to "lookout" for the safety of others and immediately communicate any safety related concerns to the appropriate person(s), regardless of position or rank.
•Assist Service Manager and shop personnel as instructed
•Ensure physical appearance of designated workspace meet and or exceed CCL expectations
•Provide ideas and feedback on how to improve parts coordination
•Overall management of the CCL parts inventory
Duties & Responsibilities:
Account Manager Purpose: Develops new business and maintains existing account base by analyzing account potential; initiating, developing, and closing sales; recommending new applications and sales strategies.
-Every CCL employee is expected to take care of their health and work safely at all times for themselves, their families and the safety of their coworkers
-Understand and comply with Star's Core Values and company polices in everything you do at Star
-Demonstrates efficient time and territory management including skills such as segmentation and assessment of "fit" with the Star business model
-Identifies development potential in accounts by studying current business; identifying and evaluating additional needs; analyzing opportunities.
-Initiates sales process by building relationships; qualifying potential; scheduling appointments.
-Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services.
Qualifications:
•Excellent communication skills
•Excellent ability to "multi-task"
•Conflict resolution skills
•Proficient in Microsoft Excel and basic office applications
•Excellent organizational and time-management skills
•Good understanding of maintenance practices/procedures within our industry
•Experience in managing and working with vendors
•Experience in managing and working with customers
•Enthusiasm - it's contagious
•Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
•Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form
Physical Demands:
•The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
•Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
•While performing the duties of this job, the employee, is frequently required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms and talk or hear
•The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl
•The employee may occasionally lift and/or move up to 40 lbs.
•Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
•The work environment characteristics described here representative of those an employee encounter while performing the essential functions of this job
•Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
•The noise level in the work environment is usually moderate