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Associate Account Manager

2 months ago

Syracuse, New York, United States Alera Group Full time
Account Manager Associate

Alera Group is seeking a highly motivated and experienced Account Manager Associate to join our team. As a key member of our Commercial Lines team, you will play a critical role in supporting our Account Managers and enhancing client service.

Key Responsibilities:
  • Provide exceptional service to meet client needs and support new business and renewal processes.
  • Act as a liaison between Account Managers and Carrier Partners, utilizing our client management systems efficiently to ensure compliance.
  • Manage correspondence and documentation in a timely manner, navigating carrier websites for rating, billing, endorsements, and loss retrieval.
  • Pursue training opportunities for personal and professional growth and build strong relationships with the team.
Requirements:
  • Detail-oriented, organized, and self-motivated with strong time management skills to prioritize and meet deadlines.
  • Excellent verbal and written communication abilities with a strong focus on relationship-building skills.
  • Driven to exceed customer expectations and eager to learn about the insurance industry.
  • Comfortable managing multiple data systems and navigating insurance websites.
What We Offer:
  • Comprehensive benefits package, including medical, dental, life, and disability insurance, 401k, paid time off, and more.
  • Competitive salary range of $40,000 to $60,000 per year, based on experience.
  • Equal opportunity employer with a commitment to diversity and inclusion.