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Programmatic Operations Specialist

4 months ago

Needham, United States TripAdvisor Full time

Location, New York/ Needham,MAWe believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.Tripadvisor is looking for an individual with Programmatic experience who would like to keep learning the digital advertising ecosystem and play an integral role in programmatic deal management, partnering with our account teams & external clients and data analysis. This position will offer the right person a great opportunity to work in a collaborative team environment and help support our growing media business.We are looking for a dynamic self-starter who is passionate about operational efficiency & excellence and who desires to grow their career in programmatic operations and sales strategy. If you have an innate ability to deliver consistent results with attention to detail; if you desire to contribute to an open, collaborative and positive team environment; and if you are not afraid of hard work and are ready to be part of a rapidly changing and demanding online advertising sales environment, we would like to chat with you. The Programmatic Operations Specialist will support various internal and external stakeholders with programmatic deal specifications, pricing, and planning as well as troubleshooting and optimization strategies. They play a crucial role to Tripadvisor's bottom line by assisting to maximize programmatic ad revenue across display, mobile and video through providing best-in-class service and guidance to both internal teams and external customers and in ensuring our advertisers' programmatic campaigns have scale across relevant inventory. As you continue to grow your career here, you will have the opportunity to work cross-functionally as well as assist with creating and improving processes, policies, and products related to the media business. We rely on your initiative, creativity and strong analytical abilities to generate efficiency, new ideas and best practices from your day-to-day encounters to help propel the team and business forward.What You'll Do:Reporting to the Programmatic Strategy & Operations Manager, the Programmatic Operations Specialist is responsible for the following critical tasks: Provide best-in-class service and programmatic guidance to Tripadvisor's internal and external customers e.g. sales, account management, planners, advertising operations, analytics, as well as advertisers, agenciesCollaborate with Sales, Account Managers & Clients to understand objectives and needs in order to help develop strategic programmatic media plansReceive and review campaign requests from Sales & Clients and ensure that they adhere to advertising specifications and guidelinesSet up programmatic non-guaranteed campaigns (Preferred Deal, Private Auction) across our SSPs. This includes deal custom creation, buyer approvals, troubleshooting, optimizations and reportingSupport Sales & Clients with RFIs as well as participating in client meetings and assisting to create any pre/post campaign presentation decksHelp build and maintain data visualization dashboardsReview weekly reports and work with internal and external stakeholders to ensure campaigns launch on time and revenue is maximizedAnalyze deal performance and proactively uncover any limitations and recommend solutionsSeek out opportunities to work collaboratively, expanding the scope & influence of your role as you grow more comfortableContinuously maintain expertise in the digital advertising environmentSkills and Experience:Bachelor's Degree with 2+ years of relevant work experience (programmatic selling/buying, display advertising, media, business analytics, and/or online advertising experience)Understanding of the digital ad ecosystem, preferably with programmatic operations experience (selling and/or buying) with GAM360/DV360 or other top SSPs/DSPsStrong attention to details, highly organizedOpen and collaborative approachPositive attitudeGreat analytic skills. Excellent problem solverAbility to manage and exceed customer expectationsGreat interpersonal skills. The successful candidate will be communicating daily with multiple key internal and external stakeholdersExcellent written and oral communication skillsComfortable with a rapidly changing, fast paced and demanding online advertising sales environmentDriver of operational efficiency and excellenceStrong Team PlayerIn addition, the ideal candidate will demonstrate the following competencies: Flexible and open to change and new information; adapts behavior and work methods accordinglyGrasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedbackExhibits integrity though fair and ethical behavior toward others and a demonstrated sense of corporate responsibility and commitmentTreats colleagues and partners with respect: considers and responds appropriately to the needs, feelings, and capabilities of different peopleCan be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate and timely manner and acknowledges mistakes, learns from those events and is able to move forward productivelyIdentifies and analyzes problems; distinguishes between relevant and irrelevant informationAbility to balance time to market with a solution and make the right trade-offs along the wayStrong analytical skills: understands and utilizes metrics relevant to roleClear communication through expression of facts and ideas in a clear, convincing and organized mannerGood business judgment when making decisions and always considers the relevance/impact of each decision on the businessThe salary range for this role is $70,720 to $85,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is only applicable for jobs to be performed in New York City. An employee's pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.#LI-CH1#Tripadvisor