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Senior Claims Adjuster
1 month ago
Join us as a Senior Claims Adjuster to grow your experience in Claims.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Handles more complex claims and complaints with increased visibility to leadership. These claims typically involve increased investigation and detailed interaction with insured, claimant, legal representatives and claims leadership, in addition to higher levels of exposure.
Department technical expert to provide guidance through regulatory, OFR, & financial case
review/feedback/approval.
Serve as a Subject Matter Expert for review of automated claim decisions and build of new products, benefits, and claim rules as part of the Travel Claims STP program.
Responsible for review and handling of escalated complaints to senior leadership in partnership with travel claims leadership.
Senior level travel adjusting role responsible for oversight and adherence to Operational Guidelines reporting, maintenance, and process to meet daily/weekly/monthly review requirements, as well as supporting management through continuous learning & training platform to deliver consistent adherence to Best Practices.
What you will need to succeed
Bachelor’s Degree or equivalent work experience.
Strong oral and written communication skills.
Ability to solve complex problems.
Confidence in handling a variety of different travel benefit types.
Willingness to learn.
Ready to take your career to the next level? We would love to hear from you.
#LI-HB1
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
candidatecare@aig.com
.
Functional Area:
Senior Claims Adjuster
Join us as a Senior Claims Adjuster to grow your experience in Claims.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Handles more complex claims and complaints with increased visibility to leadership. These claims typically involve increased investigation and detailed interaction with insured, claimant, legal representatives and claims leadership, in addition to higher levels of exposure.
Department technical expert to provide guidance through regulatory, OFR, & financial case
review/feedback/approval.
Serve as a Subject Matter Expert for review of automated claim decisions and build of new products, benefits, and claim rules as part of the Travel Claims STP program.
Responsible for review and handling of escalated complaints to senior leadership in partnership with travel claims leadership.
Senior level travel adjusting role responsible for oversight and adherence to Operational Guidelines reporting, maintenance, and process to meet daily/weekly/monthly review requirements, as well as supporting management through continuous learning & training platform to deliver consistent adherence to Best Practices.
What you will need to succeed
Bachelor’s Degree or equivalent work experience.
Strong oral and written communication skills.
Ability to solve complex problems.
Confidence in handling a variety of different travel benefit types.
Willingness to learn.
Ready to take your career to the next level? We would love to hear from you.
#LI-HB1
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
candidatecare@aig.com
.
Functional Area:
CL - ClaimsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Claims, Inc.
About Us
At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.
But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
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