We have other current jobs related to this field that you can find below


  • Providence, United States Providence Public Schools Full time $100,275 - $114,715

    Senior Employee Services Partner The Providence Public School District (PPSD) is committed to supporting, developing, and enriching the lives of all children through world-class teaching in a culturally and linguistically diverse district. We serve approximately 22,000 students across 37 schools. Reporting directly to the Executive Director for Labor...


  • Providence, United States Providence Public Schools Full time $50,770 - $59,390

    JOB DESCRIPTIONPlease note this is a full time role on-site at our main location: 797 Westminster Street, Providence RIShift: Monday - Friday 6:00am-2:00pmReporting directly to the Senior Employee Services Partner, the Employee Services Partner will be responsible for transacting and directly supporting employee requests and inquiries around employee leaves,...


  • Providence, United States Providence Public Schools Full time $50,770 - $59,390

    JOB DESCRIPTION"The Providence Public School District (PPSD) is committed to supporting, developing, and enriching the lives of all children through world-class teaching in a culturally and linguistically diverse district. We serve approximately 22,000 students across 37 schools. Reporting directly to the Senior Employee Services Partner, the Employee...


  • Providence, United States Benchmark Senior Living Full time

    Job Description Benchmark Senior Living seeks an Human Resources Business Partner to join our Human Resources team. This key role will deliver Human Resource strategies that support the organizations goals, initiatives and priorities. The Human Resources Business Partner will have accountability to an assigned division comprising of 10-12 locations...


  • Providence, Rhode Island, United States Oracle Full time

    Position Overview:As a Principal Client Engagement Advisor, you will play a pivotal role in supporting Oracle's North American Application Sales team. Your primary responsibility will be to engage with Oracle's most significant clients, offering expert guidance and insights on process improvements, capability enhancements, and technological advancements to...

  • Category Manager

    3 months ago


    Providence, United States PPL Services Corporation Full time

    Responsibilities This position may be hired at the Intermediate Category Manager or Senior Category Manager level and additional responsibilities may be included. Develop negotiation strategies and company positions on complex (multi-million dollar) contracts, work with Office of General Counsel to identify and incorporate appropriate levels of...


  • Providence, Rhode Island, United States NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Business Analyst to join our team in Providence, Rhode Island (US-RI), United States (US).The Senior Business...


  • Providence, United States Hotel Asset Value Enhancement (hotelAVE) Full time

    We are seeking a dynamic and experienced HR Business Partner to join our team of almost 50 people and growing. This role will be pivotal in overseeing our HR operations, focusing on people strategy, culture and managing our benefits portal, HRIS (Human Resource Information System), and ATS (Applicant Tracking System).Reports to: CEO; working closely with her...


  • Providence, Rhode Island, United States Bally's Corporation Full time

    Why Bally's?Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.A career with Bally's means starting on a path to endless...

  • Tax Senior

    9 hours ago


    Providence, United States Citrin Cooperman Full time

    This year we were rated top 100 firms to work for by Inside Public Accounting and Accounting Today. We are always looking for new team members who bring a fresh perspective, technical expertise, and a passion for solving problems. At Citrin Cooperman, we offer you the flexibility to take your career to the next level and still allow you to focus on what...

  • Assurance Partner

    1 day ago


    Providence, United States Marcum LLP Full time

    Marcum LLP offers a great career with exceptional benefits. There’s a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading technology, all within an environment that values your contributions and supports your...


  • Providence, Rhode Island, United States Armanino Full time

    At Armanino, you have the opportunity to shape your career journey. This allows you to engage in challenges that resonate with your interests and the industries you are passionate about. PRESALES SOLUTION ARCHITECT – MANAGED SERVICES JOIN OUR TEAM Armanino is a fast-growing, top-20 national audit, tax, and technology consulting firm, boasting a Net...


  • Providence, United States Regent Services Full time

    REGENT is building the seaglider; the first electric flying machine that will transport commercial passengers. With a vehicle that never flies higher than a few meters off the water, we unlock the ability to fly twice as far as an electric aircraft, and certification by maritime authorities which will let us fly first passengers by mid-decade. We are backed...

  • Tax Senior

    2 days ago


    Providence, United States Citrin Cooperman Advisors LLC Full time

    This year we were rated top 100 firms to work for by Inside Public Accounting and Accounting Today. We are always looking for new team members who bring a fresh perspective, technical expertise, and a passion for solving problems. At Citrin Cooperman, we offer you the flexibility to take your career to the next level and still allow you to focus on what...


  • Providence, Rhode Island, United States Procter & Gamble Full time

    Job LocationProvidenceJob DescriptionInternal Job Title - Senior Service TechnicianP&G Professional is the commercial arm of Procter & Gamble dedicated to enhancing the lives of our consumers in various sectors. We deliver comprehensive chemical solutions and programs tailored for the hospitality, foodservice, and long-term care industries, ensuring...


  • Providence, Rhode Island, United States City Of Providence Full time

    Department: People & Culture (HR) – Employee Experience The City of Providence is committed to creating a diverse and inclusive workforce. We provide equal employment opportunities and do not accept any form of discrimination throughout the hiring process.All hiring decisions made by the City of Providence are based on qualifications and merit, without...

  • Assurance Partner

    3 months ago


    Providence, United States Marcum LLP Full time

    Marcum LLP offers a great career with exceptional benefits. There's a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading technology, all within an environment that values your contributions and supports your...


  • Providence, Rhode Island, United States KPMG-UnitedStates Full time

    Business Title: Senior Tax Associate - Trust ServicesDescription: KPMG is recognized for providing a rewarding work atmosphere and outstanding career opportunities. As a premier provider of audit, tax, and advisory services across multiple sectors, our achievements are rooted in delivering measurable outcomes for our clients while cultivating a culture that...


  • Providence, Rhode Island, United States KPMG-UnitedStates Full time

    Business Title: Senior Associate, Trust TaxOverview: KPMG is recognized for providing a rewarding workplace and outstanding career opportunities. As a prominent provider of audit, tax, and advisory services across diverse sectors, our achievements are rooted in delivering measurable outcomes for our clients while cultivating a culture that supports personal...


  • Providence, Rhode Island, United States KPMG-UnitedStates Full time

    Business Title: Senior Associate, Trust TaxDescription: KPMG stands out as a premier provider of audit, tax, and advisory services, renowned for its supportive work environment and exceptional career opportunities. Our commitment to delivering measurable results for our clients is matched by our dedication to fostering a culture that encourages personal...

Senior Employee Services Partner

2 months ago


Providence, United States Providence School District Full time

Senior Employee Services Partner

The Providence Public School District (PPSD) is committed to supporting, developing, and enriching the lives of all children through world-class teaching in a culturally and linguistically diverse district. We serve approximately 22,000 students across 37 schools.

Reporting directly to the Executive Director for Labor Relations & Employee Services, the

Senior Employee Services Partner

will be responsible for managing a team to support key employee related functions around substitute teacher application, hiring, selection and placement, employment verifications, employee leaves and general updates and maintenance of employee records. This team will also serve as the primary point of contact for all customer service inquiries from employees. The

Senior Employee Services Partner

will work closely with the Director of HRIS to ensure systems are in place to capture and store accurate data and to ensure that the reporting and extracting of data is streamlined.

The

Senior Employee Services Partner

will communicate policy decisions, ensure a high-level of customer service from the team, and set goals and benchmarks with the team. Key to success in this role is the ability to drive a customer service focus among the team and to ensure that processes are done in an efficient and accurate manner.

**Contingent upon funding**

EDUCATION TRAINING AND EXPERIENCE:

Bachelor's or Master's degree in Human Resources, Business Administration, or related fields preferred MINIMUM QUALIFICATIONS STANDARDS:

Five or more years of professional experience related to Human Resources / Human Capital functions General experience and knowledge of public sector employee customer services Strong interpersonal and communication skills and experience Management and supervisory experience Demonstrated success in providing high levels of customer service Excellent organizational skills and demonstrated ability to multi-task and prioritize daily tasks Ability to work independently as well as with a team Strong interpersonal and communication skills and experience Ability to analyze and solve problems in a quick and accurate manner Experience working effectively with a wide range of constituencies in a diverse community Proficient in human resource information management & accurate record keeping Bilingual preferred DESCRIPTION OF DUTIES, RESPONSIBILITIES AND CURRICULAR LINKAGES

The Senior Employee Services Partner’s responsibilities will include, but not be limited to the following:

GENERAL:

Responsible for managing a team of Employee Services Representatives and allocating work, monitoring productivity and compliance and ensuring customers receive high quality service in a timely manner Establish and manage metrics for the team and measure performance Report weekly and monthly productivity data to ensure service deliverables are met Hire, train and develop team members in order for them to succeed and grow in the school department Serve as a subject matter expert on HR policies and assist team with questions Manage all data vaulting and records retention including ensuring records are stored, secured and maintained in a confidential manner In addition to serving as the leader of the Employee Services team, the Senior Partner will either be indirectly (through managing the team), or directly, (through filling in when necessary), responsible for the following actions:

COMPLIANCE AND EMPLOYEE INFORMATION MANAGEMENT:

Oversee the management and coordination all facets of the day-to-day services and operations including all aspects of leaves of absence administration including advising employees, preparation and intake of forms, submission of forms, and any required employee/manager follow-up Manage the attendance information management process including training for school based and department staff around time keeping and policies Assist in keeping all school department’s policies and procedures up to date Ensure maintenance of employee files in line with school department’s policies and government regulations Facilitate all aspects of the separation process including exit surveys issuance, coordinate separation paperwork (i.e. release agreements (when appropriate), and see to it that cross departments are informed all applicable departments of changes (IT, Payroll, etc.) Support confidential employee related processes and matters as required

EMPLOYEE CUSTOMER SERVICE:

Provide subject matter expertise, feedback and superior customer service to both internal and external candidates and employees Coach, advise, and guide the resolution of concerns escalated bu staff who are first point of contact for all walk-in, email, and customer care center and support Provide reception desk coverage as needed

OTHER:

Develop and serve as the process owner with substitute staffing which includes hiring and placement Provide workflow oversight of onboarding and hiring process, scheduling and coordination of new hire orientations Collaborate with and support employee services partner(s) to ensure background screening is completed as requested or assigned Demonstrate a high level of confidentiality of all records and transactions Process employment verifications Ensure compliance and confidentiality with school department, state, and federal policies and procedures Support with special projects as requested or assigned

#J-18808-Ljbffr