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Technical Support Engineer

2 months ago

Louisville, United States Equifax Full time

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

We are looking to add a Technical Support Engineer to our growing team in Louisville This role provides highly visible technical expertise through the performance of system integration, as well as overseeing necessary diagnosing, troubleshooting, servicing, and repairing of systems for both internal and external customers.

This is a hybrid role based in Louisville, Kentucky.

What You'll Do

  • Provides highly visible customer support through the performance of system integration, as well as overseeing any necessary diagnosing, troubleshooting, servicing, and repairing of systems
  • Instructs customers in the operation and maintenance of the system and serves as company liaison with customers on technical matters for assigned projects
  • Tests the implementation of a project for accuracy and adherence to customer expectations and written design specifications
  • This job may include any aspect of support, and is not limited to system hardware and software, PCs, and networking/wireless networking
What Experience You'll Need
  • Bachelor's degree in computer science, computer information systems or a related field or equivalent experience
  • At least 1 year of customer service or customer facing support


We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference

Primary Location:
USA-KY-Louisville

Function:
Function - Fulfillment / Operations

Schedule:
Full time