Help Desk Tier 1

Help Desk Technician Job Description:CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and...

Help Desk Technician Job Description:CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and...

Job Title Help Desk Technician Job Type Full-time Career Level Mid Level Education Bachelor's Degree Location Birmingham - Birmingham, AL 35210 US (Primary) Category Information Technology Job Description Job Brief We are looking for a Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries...

Position Overview:Pro Talk Desk INC is currently seeking Remote Call Center Agents to join our team. As a key player in our customer service operations, you will play a crucial role in addressing customer inquiries, resolving issues efficiently, and promoting our products and services with professionalism and enthusiasm. We are searching for individuals who...

Position Overview: Pro Talk Desk INC is currently seeking Remote Call Center Agents to join our team. As a key player in our customer service operations, you will play a crucial role in addressing customer inquiries, resolving issues efficiently, and promoting our products and services with professionalism and enthusiasm. We are searching for...

Job DescriptionJob DescriptionEssential Duties and Responsibilities:Deploy, maintain, and troubleshoot core business applications, including dispatch systems, routing systems, associated hardware, and databasesManage the set-up and configuration of systemsManage the setup and configuration of critical hardware (laptops, phones, scanners, security)Work...

The Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...

The Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...

Job Summary The Customer Support Specialist is responsible for providing a positive customer support experience while providing first tier communications support utilizing various methods of communications with limited supervision. Responsibilities will include screening and routing users to appropriate assigned areas, creating tickets and escalating to...

Job Summary The Customer Support Specialist is responsible for providing a positive customer support experience while providing first tier communications support utilizing various methods of communications with limited supervision. Responsibilities will include screening and routing users to appropriate assigned areas, creating tickets and escalating to...

Job DescriptionJob DescriptionOverviewThe Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients. This position acts as a second line of support, handling more complex issues that cannot be resolved by Tier 1 support. The ideal candidate is a problem-solver with deep technical...

Job Description Job Description Salary: Commensurate with experience Job Description: Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client support needs and to act as a customer advocate by creating and prioritizing service desk tickets, monitoring service progress, and communicating on status and resolution of...

Job DescriptionJob DescriptionSalary: Commensurate with experienceJob Description: Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client support needs and to act as a customer advocate by creating and prioritizing service desk tickets, monitoring service progress, and communicating on status and resolution of...

SummaryThe Fixed Income Trading Desk Developer will work closely with the trading desk management, developing desktop tools and solutions to automate trading desk processes and the efficient flow of information between the trading desks and sales. The position is part of the overall Institutional Delivery organization and will closely coordinate with the...

The primary function of all IT Support roles is to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and...

The primary function of all IT Support roles is to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and...

Required Skills & Experience* Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.* Ability to apply excellent customer service skills* Ability to multitask and prioritize tasks based on criticality* Ability to follow and properly apply both Change Management processes and knowledge-based...

Insight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...

Insight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...

Insight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...