Help Desk Specialist
2 weeks ago
Required Skills & Experience
* Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.
* Ability to apply excellent customer service skills
* Ability to multitask and prioritize tasks based on criticality
* Ability to follow and properly apply both Change Management processes and knowledge-based procedures
* Ability to work nights, weekends, and holidays as a part of rotating shift
Nice to Have Skills & Experience
* Working knowledge of distributed computer networks
* Working knowledge of Windows based operating systems
* Working knowledge of AIX or other UNIX based operating systems
Job Description
Insight Global is looking for a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.
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Birmingham, United States Insight Global Full timeInsight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...
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Birmingham, United States Insight Global Full timeInsight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...
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Birmingham, United States Insight Global Full timeInsight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...
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