Help Desk Technician

3 weeks ago


Birmingham, United States The CSI Companies Full time
Help Desk Technician Job Description:CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communication skills to ensure success. Pay: $20 per hour On-Site in Birmingham, Alabama Requirements:
  • 6+ months of experience
  • Associate degree in computer science, information systems, or equivalent experience is a plus
  • Fluent in a variety of programming languages, software, and systems
  • Accurately diagnose and resolve general computer/technical issues
  • Computer Hardware Experience
  • Comfortable providing technical assistance and fixing issues that arise
  • Excellent customer service skills
Responsibilities:
  • Develop and provide technical coaching and mentoring to other help desk employees
  • Answer all incoming calls and create a ticket by documenting the reported issue and all-important details
  • Provide professional end-user support via telephone, email, or web
  • Assist users with account creation, accessing, and using IT systems
  • Troubleshoot performance issues and issues with browsers and plugins
  • Additional Help Desk Technician duties may apply
#IND-ATL22
  • Help Desk Support

    1 week ago


    Birmingham, United States TEKsystems Full time

    Description: One of TEKsystems' largest clients, a company located in Birmingham, AL is looking for level 1 or level 2 help desk technicians to join their service desk. Top Skills' Details 1) Technical support 2) Customer support This customer is in the midst of an enterprise-wide, SD-WAN implementation, and they need technicians to provide...

  • Help Desk Technician

    1 month ago


    Birmingham, United States Shift Digital Full time

    The Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...

  • Help Desk Technician

    2 months ago


    Birmingham, United States Shift Digital Full time

    The Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...


  • Birmingham, United States The Midtown Group Full time

    Our financial client is hiring an on-site IT Help Desk Technician at $23/hour (W2) to support their team in Birmingham, AL.Responsibilities: - Provide front line Active Directory, Office 365 technical support for all technical user requests through email, phone and in person.- Respond to basic IT requests such as password resets, peripheral configurations,...


  • Birmingham, Alabama, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...


  • Birmingham, United States The Midtown Group Full time

    Job DescriptionJob DescriptionOur financial client is hiring an on-site IT Help Desk Technician at $23/hour (W2) to support their team in Birmingham, AL. Responsibilities: - Provide front line Active Directory, Office 365 technical support for all technical user requests through email, phone and in person. - Respond to basic IT requests such as password...


  • Birmingham, United States The Midtown Group Full time

    Job DescriptionJob DescriptionOur financial client is hiring an on-site IT Help Desk Technician at $23/hour (W2) to support their team in Birmingham, AL. Responsibilities: - Provide front line Active Directory, Office 365 technical support for all technical user requests through email, phone and in person. - Respond to basic IT requests such as password...


  • Birmingham, Alabama, United States Pro Talk Desk INC. Full time

    Position Overview:Pro Talk Desk INC is currently seeking Remote Call Center Agents to join our team. As a key player in our customer service operations, you will play a crucial role in addressing customer inquiries, resolving issues efficiently, and promoting our products and services with professionalism and enthusiasm. We are searching for individuals who...


  • Birmingham, United States Pro Talk Desk INC. Full time

    Position Overview: Pro Talk Desk INC is currently seeking Remote Call Center Agents to join our team. As a key player in our customer service operations, you will play a crucial role in addressing customer inquiries, resolving issues efficiently, and promoting our products and services with professionalism and enthusiasm. We are searching for...


  • Birmingham, United States Detroit IT Full time

    Job DescriptionJob DescriptionSalary: Commensurate with experienceJob Description: Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client support needs and to act as a customer advocate by creating and prioritizing service desk tickets, monitoring service progress, and communicating on status and resolution of...

  • Help Desk

    1 month ago


    Birmingham, United States Better Hire Full time

    Job DescriptionJob DescriptionEssential Duties and Responsibilities:Deploy, maintain, and troubleshoot core business applications, including dispatch systems, routing systems, associated hardware, and databasesManage the set-up and configuration of systemsManage the setup and configuration of critical hardware (laptops, phones, scanners, security)Work...


  • Birmingham, United States Tradition Physical Therapy Full time

    JOIN OUR TEAM: Position: Front Desk Administrator (Full-Time) Location: Hoover, Alabama Company: Tradition Physical Therapy Company Story: About Us: Emerging as a brand-new physical therapy clinic in Hoover, Alabama, our foundation is built upon the expertise of a seasoned healthcare professionalalso a long-term resident, deeply intertwined within our...


  • Birmingham, United States Stifel Full time

    SummaryThe Fixed Income Trading Desk Developer will work closely with the trading desk management, developing desktop tools and solutions to automate trading desk processes and the efficient flow of information between the trading desks and sales. The position is part of the overall Institutional Delivery organization and will closely coordinate with the...


  • Birmingham, United States Stifel Full time

    SummaryThe Fixed Income Trading Desk Developer will work closely with the trading desk management, developing desktop tools and solutions to automate trading desk processes and the efficient flow of information between the trading desks and sales. The position is part of the overall Institutional Delivery organization and will closely coordinate with the...


  • Birmingham, United States Goldfish Swim School MFO Full time

    Job DescriptionJob DescriptionBenefits:Company partiesEmployee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & development Experienced Front Desk Representative Wanted!Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a...

  • Help Desk Specialist

    3 weeks ago


    Birmingham, United States Insight Global Full time

    Insight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...

  • Help Desk Specialist

    2 weeks ago


    Birmingham, United States Insight Global Full time

    Required Skills & Experience* Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.* Ability to apply excellent customer service skills* Ability to multitask and prioritize tasks based on criticality* Ability to follow and properly apply both Change Management processes and knowledge-based...

  • Help Desk Specialist

    3 weeks ago


    Birmingham, United States Insight Global Full time

    Insight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...

  • Help Desk Specialist

    2 weeks ago


    Birmingham, United States Insight Global Full time

    Required Skills & Experience* Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.* Ability to apply excellent customer service skills* Ability to multitask and prioritize tasks based on criticality* Ability to follow and properly apply both Change Management processes and knowledge-based...

  • Help Desk Analyst

    2 months ago


    Birmingham, United States Motion Recruitment Full time

    The primary function of all IT Support roles is to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and...