Help Desk Technician
3 weeks ago
- 6+ months of experience
- Associate degree in computer science, information systems, or equivalent experience is a plus
- Fluent in a variety of programming languages, software, and systems
- Accurately diagnose and resolve general computer/technical issues
- Computer Hardware Experience
- Comfortable providing technical assistance and fixing issues that arise
- Excellent customer service skills
- Develop and provide technical coaching and mentoring to other help desk employees
- Answer all incoming calls and create a ticket by documenting the reported issue and all-important details
- Provide professional end-user support via telephone, email, or web
- Assist users with account creation, accessing, and using IT systems
- Troubleshoot performance issues and issues with browsers and plugins
- Additional Help Desk Technician duties may apply
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Help Desk Support
1 week ago
Birmingham, United States TEKsystems Full timeDescription: One of TEKsystems' largest clients, a company located in Birmingham, AL is looking for level 1 or level 2 help desk technicians to join their service desk. Top Skills' Details 1) Technical support 2) Customer support This customer is in the midst of an enterprise-wide, SD-WAN implementation, and they need technicians to provide...
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Help Desk Technician
1 month ago
Birmingham, United States Shift Digital Full timeThe Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...
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Help Desk Technician
2 months ago
Birmingham, United States Shift Digital Full timeThe Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...
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Information Technology Help Desk Technician
7 days ago
Birmingham, United States The Midtown Group Full timeOur financial client is hiring an on-site IT Help Desk Technician at $23/hour (W2) to support their team in Birmingham, AL.Responsibilities: - Provide front line Active Directory, Office 365 technical support for all technical user requests through email, phone and in person.- Respond to basic IT requests such as password resets, peripheral configurations,...
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Technology Services Help Desk Technician
2 days ago
Birmingham, Alabama, United States Regions Full timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...
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Birmingham, United States The Midtown Group Full timeJob DescriptionJob DescriptionOur financial client is hiring an on-site IT Help Desk Technician at $23/hour (W2) to support their team in Birmingham, AL. Responsibilities: - Provide front line Active Directory, Office 365 technical support for all technical user requests through email, phone and in person. - Respond to basic IT requests such as password...
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Birmingham, United States The Midtown Group Full timeJob DescriptionJob DescriptionOur financial client is hiring an on-site IT Help Desk Technician at $23/hour (W2) to support their team in Birmingham, AL. Responsibilities: - Provide front line Active Directory, Office 365 technical support for all technical user requests through email, phone and in person. - Respond to basic IT requests such as password...
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Remote Customer Service Agent
1 month ago
Birmingham, Alabama, United States Pro Talk Desk INC. Full timePosition Overview:Pro Talk Desk INC is currently seeking Remote Call Center Agents to join our team. As a key player in our customer service operations, you will play a crucial role in addressing customer inquiries, resolving issues efficiently, and promoting our products and services with professionalism and enthusiasm. We are searching for individuals who...
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Remote Customer Service Agent
1 month ago
Birmingham, United States Pro Talk Desk INC. Full timePosition Overview: Pro Talk Desk INC is currently seeking Remote Call Center Agents to join our team. As a key player in our customer service operations, you will play a crucial role in addressing customer inquiries, resolving issues efficiently, and promoting our products and services with professionalism and enthusiasm. We are searching for...
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Service Desk Coordinator
1 month ago
Birmingham, United States Detroit IT Full timeJob DescriptionJob DescriptionSalary: Commensurate with experienceJob Description: Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client support needs and to act as a customer advocate by creating and prioritizing service desk tickets, monitoring service progress, and communicating on status and resolution of...
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Help Desk
1 month ago
Birmingham, United States Better Hire Full timeJob DescriptionJob DescriptionEssential Duties and Responsibilities:Deploy, maintain, and troubleshoot core business applications, including dispatch systems, routing systems, associated hardware, and databasesManage the set-up and configuration of systemsManage the setup and configuration of critical hardware (laptops, phones, scanners, security)Work...
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Front Desk Administrator
1 week ago
Birmingham, United States Tradition Physical Therapy Full timeJOIN OUR TEAM: Position: Front Desk Administrator (Full-Time) Location: Hoover, Alabama Company: Tradition Physical Therapy Company Story: About Us: Emerging as a brand-new physical therapy clinic in Hoover, Alabama, our foundation is built upon the expertise of a seasoned healthcare professionalalso a long-term resident, deeply intertwined within our...
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FICM Trading Desk Developer
1 month ago
Birmingham, United States Stifel Full timeSummaryThe Fixed Income Trading Desk Developer will work closely with the trading desk management, developing desktop tools and solutions to automate trading desk processes and the efficient flow of information between the trading desks and sales. The position is part of the overall Institutional Delivery organization and will closely coordinate with the...
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FICM Trading Desk Developer
2 weeks ago
Birmingham, United States Stifel Full timeSummaryThe Fixed Income Trading Desk Developer will work closely with the trading desk management, developing desktop tools and solutions to automate trading desk processes and the efficient flow of information between the trading desks and sales. The position is part of the overall Institutional Delivery organization and will closely coordinate with the...
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Front Desk Representative
7 days ago
Birmingham, United States Goldfish Swim School MFO Full timeJob DescriptionJob DescriptionBenefits:Company partiesEmployee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & development Experienced Front Desk Representative Wanted!Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a...
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Help Desk Specialist
3 weeks ago
Birmingham, United States Insight Global Full timeInsight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...
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Help Desk Specialist
2 weeks ago
Birmingham, United States Insight Global Full timeRequired Skills & Experience* Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.* Ability to apply excellent customer service skills* Ability to multitask and prioritize tasks based on criticality* Ability to follow and properly apply both Change Management processes and knowledge-based...
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Help Desk Specialist
3 weeks ago
Birmingham, United States Insight Global Full timeInsight Global is hiring a Support Center Operator for a utilities client in the Birmingham area. This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.Qualifications:*...
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Help Desk Specialist
2 weeks ago
Birmingham, United States Insight Global Full timeRequired Skills & Experience* Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.* Ability to apply excellent customer service skills* Ability to multitask and prioritize tasks based on criticality* Ability to follow and properly apply both Change Management processes and knowledge-based...
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Help Desk Analyst
2 months ago
Birmingham, United States Motion Recruitment Full timeThe primary function of all IT Support roles is to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and...