Operations Administrator

4 weeks ago


Grand Rapids, United States BISSELL Full time

Overview:

The Operation Administrators primary responsibilities include hands on development, standardization, and management of all desktop infrastructure including hardware, software deployment, images, and patching standards with in an SCCM environment. This role requires a highly proactive approach and will be expected to drive continual improvements to overall desktop infrastructure while maintaining a highly stable platform. This position will take responsibility of the Microsoft SCCM Platform and technical responsibility for managing the desktop related group policy environment. From time to time this position will take on special project responsibilities as they pertain to new systems and application evaluations, testing and implementation.

Responsibilities:
  • Develop and execute on enterprise workstation imaging / deployment methodology.
  • Ensure correct installation, configuration, use and maintenance of the Microsoft SCCM Platform.
  • Oversee group policy including review of existing policies and proposed changes.
  • Create and manage application deployment objects for new and existing software.
  • Establish and maintain self-provisioning pool of applications in Software Center.
  • Manage deployment of all patches, critical updates and service packs on a timely basis.
  • Monitor Microsoft SCCM Platform health and mitigate identified problems
  • Provide 3rd level support for the Service Desk team.
  • Document and maintain incident resolutions in knowledge base for future troubleshooting
  • Assist with defining and implementing continuous service improvement.
  • May be required to perform other duties as assigned.
Qualifications:

Required Core Competencies:

  • Global strategic thinking and implementation
  • Continuous Improvement
  • Oral and written communication with impact
  • Manage/contribute to multiple dynamic priorities
  • Professional expertise
  • Actively seek and share information
  • Interpersonal/collaborative skills
  • Initiative

Required Experience / Education:

  • Degree minimum: B.A. or B.S in Computer Science or related field preferred or at least 5 years of equivalent work experience.
    Experience level:
    • Direct experience supporting Microsoft SCCM platform (5+ years)
    • Knowledge and experience with Microsoft Windows 10/11
    • Good oral and written communications skills required
    • Strong customer service skills required
    • Broad knowledge of desktop technologies and how they can be applied to solve business problems

Preferred Experience / Education:

  • Knowledge of Microsoft Intune Endpoint Management
  • Knowledge of Apple Mac deployment methodologies
  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Experience working in a team-oriented, collaborative environment

Work Conditions:

  • 24/7 on-call availability when needed
  • Sitting for extended periods of time
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components
  • Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals
  • Occasional travel (12 times per year) for conferences, training and support

This position requires the ability to manage the flow of data, perform analysis, generate summary reports and communicate by voice or data while being connected in the office, at home or while travelling by laptop or mobile device regularly without regard to time zone or day of the week.



  • Grand Rapids, United States Apex Systems Full time

    Job#: 2024874 Job Description: Apex Systems is hiring for a Office Administrator role with our client located in Grand Rapids, Michigan. Job Details are included below. If you are interested, please apply and send an updated copy of your resume to Kayla at [email protected] Job Title: *Office Administrator * Contract Duration: *2+ months (short-term...


  • Grand Rapids, United States Vanguard Fire & Security Systems, Inc. Full time

    Administrative Assistant For over 60 years, Vanguard has been a leading provider of solutions and services for fire protection, life safety, and security systems from design to installation and inspections. Vanguard Fire & Security Systems, Inc. is looking for an Administrative Assistant to join our team. This person must have exceptional attention to...

  • System Administrator

    1 month ago


    Grand Rapids, United States MalaceTEK Full time

    Job DescriptionJob DescriptionThis System Administrator will protect critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. From early on, the systems administrator will empower breakthrough innovations, take on challenging assignments, lead initiatives, and be...


  • Grand Rapids, United States Workbox Staffing Internal Jobs Full time

    Job DescriptionJob DescriptionPayroll Administrator $20.00, (Grand Rapids, MI)Company Overview: We are a Michigan-based staffing agency with over 30 locations across 5 states. As an independent agency, we take pride in our local ownership and commitment to serving our communities. We excel at sourcing both skilled and unskilled temporary positions in...

  • Hubspot Administrator

    3 weeks ago


    Grand Rapids, United States 1 Bold Step Full time

    Hire date: ASAP Full time Salary: Commensurate with experience. Benefits include: Paid holiday, vacation, and sick time, Simple IRA with company match, flexible work hours/location, casual work environment, Healthcare, and downtown Grand Rapids office with paid parking. Summary: The Hubspot Administrator (HA) will be responsible for the onboarding,...


  • Grand Rapids, United States J & J BAIL BONDS AGENCY INC Full time

    Job DescriptionJob DescriptionJob Category:Administrative / Clerical Assist office in clerical work and administrative functions by performing a wide variety of duties which may require independent review, writing, scheduling, supply management, calculation and analysis of information. Contributes to team effort by accomplishing related tasks as needed. ·...

  • Hubspot Administrator

    3 weeks ago


    Grand Rapids, United States 1 Bold Step Full time

    Hire date: ASAPFull time Salary: Commensurate with experience. Benefits include: Paid holiday, vacation, and sick time, Simple IRA with company match, flexible work hours/location, casual work environment, Healthcare, and downtown Grand Rapids office with paid parking.Summary:The Hubspot Administrator (HA) will be responsible for the onboarding, management,...

  • Hubspot Administrator

    3 weeks ago


    Grand Rapids, United States 1 Bold Step Full time

    Hire date: ASAPFull time Salary: Commensurate with experience. Benefits include: Paid holiday, vacation, and sick time, Simple IRA with company match, flexible work hours/location, casual work environment, Healthcare, and downtown Grand Rapids office with paid parking.Summary:The Hubspot Administrator (HA) will be responsible for the onboarding, management,...


  • Grand Rapids, United States UFP Industries, Inc. Full time

    Do you like using your IT skills to solve complex problems in a highly collaborative environment? Join the UFP Industries' IT team where you will be integral to the continuous improvement of our company. Job Summary UFP Industries is seeking a Progress Server Database Administrator for a position located in Grand Rapids, MI., to join our team! Responsible...


  • Grand Rapids, United States UFP Industries Full time

    Do you like using your IT skills to solve complex problems in a highly collaborative environment? Join the UFP Industries' IT team where you will be integral to the continuous improvement of our company. Job Summary UFP Industries is seeking a Progress Server Database Administrator for a position located in Grand Rapids, MI., to join our team! Responsible...


  • Grand Rapids, United States Kent Intermediate School District Full time

    **Administrative Assistant - Center Programs / Student Services** *** 260 Days, Non-Union Hourly Classified **Broad Statement of Responsibilities**: Performs routine and advanced secretarial, clerical, and administrative duties to assure efficient and effective operation of the office and a positive impact on the provision of educational services. **Job...


  • Grand Rapids, United States EQPD Full time

    Job DescriptionJob DescriptionEQPD is seeking an experienced Operations and Finance Manager to oversee the financial operations and administrative functions of our organization. The ideal candidate will have a background in nonprofit finance, with expertise in financial management, HR administration, and grant compliance.About EQPDAt EQPD, we believe in...


  • Grand Rapids, United States Williams Distributing Full time

    The ideal candidate will be responsible for many different tasks related to the operations of the business. They will field calls and maintain calendars. Additionally, this individual will organize reports and documents to ensure ease of access.   ResponsibilitiesAnswer and direct all incoming phone calls Maintain calendars Establish communications between...


  • Grand Rapids, United States Williams Distributing Full time

    The ideal candidate will be responsible for many different tasks related to the operations of the business. They will field calls and maintain calendars. Additionally, this individual will organize reports and documents to ensure ease of access.   ResponsibilitiesAnswer and direct all incoming phone calls Maintain calendars Establish communications between...


  • Grand Rapids, United States Williams Distributing Full time

    The ideal candidate will be responsible for many different tasks related to the operations of the business. They will field calls and maintain calendars. Additionally, this individual will organize reports and documents to ensure ease of access.   ResponsibilitiesAnswer and direct all incoming phone calls Maintain calendars Establish communications between...


  • Grand Rapids, United States The Christian Reformed Church in North America Full time

    Job DescriptionJob DescriptionDescriptionPURPOSE: To provide administrative coordination for Thrive as it supports congregations and local ministry leaders. This is a hybrid position with the successful candidate residing in Grand Rapids Michigan or the surrounding area. We do not discriminate based on disability, culture or ethnicity and welcome &...


  • Grand Rapids, United States GA Richards Full time

    Job DescriptionJob DescriptionShift: Monday - Friday, 7:00 AM - 3:30 PMBenefits: Medical, dental, vision, 401k and PTO after 90 days!Summary:  The Administrative/Customer Service Representative assists the Plant Manager in ensuring customer needs are met and any assigned administrative duties are completed. This person communicates with office/plant...


  • Grand Rapids, United States Lake Michigan Credit Union Full time

    Title: IS DevOps Administrator I - Primary Location: Grand Rapids - Employee Status: Full-time exempt - Estimated Hours/Week: 38 - Remote: Hybrid What You’ll Get: (note varied offerings based on role and hours)- Weekly Pay- - Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision- - Matching Health...


  • Grand Rapids, United States SERVPRO of Preferred Fire and Water, LLC Full time

    Job DescriptionJob DescriptionSummaryPerform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs and customer satisfaction activities. Perform general office duties such as drafting correspondence, filing and creating reports.BenefitsSupplemental HealthPTOPaid HolidayMatching 401KOT AvailablePrimary...


  • Grand Rapids, United States ADAC Automotive Full time

    The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, organizational skills, possess basic financial acumen, exercise discretion and the ability to maintain a realistic balance among multiple competing priorities. **Essential Responsibilities**: -...