VP Customer Success
2 months ago
Location
American Fork, UT, United States
Posted on
Jan 06, 2023
Apply for this job
your email:
upload resume:
Profile
We areDomosapiens- uniquely skilled, passionate data lovers anchored in a culture of connectivity. We are transforming the way business is managed by putting real-time data into the hands of every decision maker across organizations. Diversity is valued here and the insight garnered from diverse backgrounds, perspectives and lived experiences results in pioneering innovations across the organization and better experiences for our customers. The more diverse our talent, the more impactful the Domospherebecomes.
Position Summary
As a Vice President, Customer Success, you will ensure the success of our customers by illustrating how the Domo product will provide value to their company. You are responsible to develop your team and to own important relationships with each customer to ensure continued expansion opportunities as well as yearly subscription renewals.
Key Responsibilities
Become knowledgeable of Domo’s solutions and service offerings, including SaaS business solutions and implementation methodologies and advanced service offerings;
Coach and develop the team and provide world class support to our customers;
Build executive partnerships across all organizations at Domo; this includes consulting, support, product teams to ensure we are collecting and sharing signal that will evolve Domo’s platform in the view of the customers uses of the product;
Drive value realization for the customer; Must have deep and programmatic adoption experience to ensure they are getting value for the platform;
Expand Domo’s footprint in current customer accounts by driving product adoption and up-sell opportunities for licenses and services; as well as expanding executive relationships to strengthen our position for expansion;
Work to ensure customer satisfaction with the Domo product by anticipating their needs, understanding the overall vision of their company, and helping stakeholders achieve business success through the Domo platform.
Job Requirements
10 years of professional B2B selling and/or renewal experience in technology sales or client relationship management;
10 years leadership experience leading teams of 50 to meet and exceed performance goals;
Track record for building and growing a world class organization;
Experience building out a Services or Customer Engagement function;
Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers;
Technically adaptive, ability to learn new solutions, features/functionality, and communicate those in a value-added way to customers;
Proven track record of consistently exceeding corporate objectives and quotas; self-motivated, and driven by results;
Technical proficiency in SaaS and data platforms;
Excellent verbal and written communication skills;
Excellent presentation, and negotiation skills.
Domo is an equal opportunity employer.
#LI-Onsite
#LI-JC1
DescriptionHumana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we...
DescriptionHumana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we...
Job InformationHumanaAVP, Stars and Risk Adjustment National Medical DirectorinSandyUtahDescriptionThe Healthcare Quality Reporting & Improvement (HQRI) organization is seeking a talented Physician executive that can contri...
#J-18808-Ljbffr
-
VP Customer Success
4 weeks ago
American Fork, United States CLevelCrossing Full timeLocation American Fork, UT, United States Posted on Jan 06, 2023 Profile We are Domosapiens - uniquely skilled, passionate data lovers anchored in a culture of connectivity. We are transforming the way business is managed by putting real-time data into the hands of every decision maker across organizations. Diversity is valued here and the insight garnered...
-
Customer Success Manager
4 weeks ago
American Fork, United States LVT Corp Full timeABOUT LVT LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT...
-
Customer Success Manager
2 months ago
American Fork, United States LVT Corp Full timeABOUT LVT LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT...
-
Enterprise Customer Success Manager
4 weeks ago
American Fork, United States LVT Corp Full timeABOUT LVT LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT...
-
Customer Success Manager
2 months ago
American Fork, United States LVT Corp Full timeABOUT LVT LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT...
-
Customer Success Manager
3 months ago
American Fork, United States Clegg Auto Full time(The How) - If you love to learn, lead, build and grow, we've got a position for you. Our Customer Success Manager excels at creating an environment focused on delivering an amazing customer experience, and knows how to teach and hold themselves and others accountable to high standards. Our managers model our company values and help their teams do the same....
-
Technical Success Manager
2 weeks ago
American Fork, United States LVT Corp Full timeABOUT LVT LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT...
-
Senior Client Success Manager
2 weeks ago
American Fork, Utah, United States LVT Corp Full timeABOUT LVT CORP LVT Corp is dedicated to enhancing global safety and security through innovative, rapidly deployable security solutions powered by our proprietary SaaS platform. Our advanced safety and security ecosystem simplifies the protection of various physical environments through intelligent automation and actionable insights. As a leader in the IoT...
-
Senior Vice President of Customer Engagement
2 weeks ago
American Fork, Utah, United States CLevelCrossing Full timeLocation: RemoteProfile:At CLevelCrossing, we pride ourselves on being a community of dedicated professionals who are passionate about data and its transformative power in business management. We believe that by providing real-time insights, we empower decision-makers across various sectors.Diversity:We celebrate diversity and recognize that a wide range of...
-
Senior Vice President of Customer Engagement
2 weeks ago
American Fork, Utah, United States CLevelCrossing Full timeLocation: RemoteProfile:At CLevelCrossing, we pride ourselves on being a collective of passionate data enthusiasts committed to fostering a culture of connectivity. We are revolutionizing business management by empowering decision-makers with real-time data across organizations. We value diversity, recognizing that insights from varied backgrounds and...
-
Executive Assistant/Office Manager
4 weeks ago
American Fork, United States Zerorez Inc Full timeJob DescriptionJob DescriptionDescription:The Executive Assistant/Office Manager plays a key role in the success of the administrativeoperations for Zerorez, Inc. This role provides administrative support in a one-on-one workingrelationship with the CEO and other members of the Executive Team. In addition, the ExecutiveAssistant/Office Manager serves as a...
-
Customer Support Associate
3 months ago
American Fork, United States YouScience Full time**Customer Support Associate** * 751 E 700 S, American Fork, UT 84003, USA * Employees can work remotely * Full-time **Company Description** YouScience is a rapidly growing SaaS business focused on solutions in the education and workforce development sectors with nearly a million users in 7k+ schools globally. With headquarters American Fork, UT. We...
-
American Fork, United States M-CON MANAGEMENT, LLC Full timeUneeke Manufacturingis seeking a highly organized and customer-focused Receptionist/CustomerService Representative (CSR) to join our team. The ideal candidate will be thefirst point of contact for our clients and visitors, providing exceptionalservice and ensuring smooth administrative operations. This role requires aprofessional, friendly demeanor and the...
-
American Fork, United States M-CON MANAGEMENT, LLC Full timeUneeke Manufacturingis seeking a highly organized and customer-focused Receptionist/CustomerService Representative (CSR) to join our team. The ideal candidate will be thefirst point of contact for our clients and visitors, providing exceptionalservice and ensuring smooth administrative operations. This role requires aprofessional, friendly demeanor and the...
-
American Fork, United States M-CON MANAGEMENT, LLC Full timeJob DescriptionJob DescriptionUneeke Manufacturingis seeking a highly organized and customer-focused Receptionist/CustomerService Representative (CSR) to join our team. The ideal candidate will be thefirst point of contact for our clients and visitors, providing exceptionalservice and ensuring smooth administrative operations. This role requires...
-
Service Delivery Analyst
3 weeks ago
American Fork, United States LiveView Technologies Full timeABOUT LVT We're on a mission to make the world a safer place. LVT (LiveView Technologies) is the world's leader for enterprise and physical security platforms and security data & analytics software. Our solutions are found in every state and across the Fortune 500. We've seen tremendous growth over the last few years and need amazing people to help build the...
-
Service Delivery Analyst
3 months ago
American Fork, United States LiveView Technologies Full timeJob DescriptionJob DescriptionSalary: ABOUT LVTWe’re on a mission to make the world a safer place. LVT (LiveView Technologies) is the world's leader for enterprise and physical security platforms and security data & analytics software. Our solutions are found in every state and across the Fortune 500. We’ve seen tremendous growth over the last few...
-
Strategic Enterprise Account Manager
19 hours ago
American Fork, Utah, United States LVT Corp Full timeAbout LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through cutting-edge, rapidly deployable security hardware and a proprietary Software as a Service (SaaS) platform. Our comprehensive safety and security ecosystem empowers organizations to secure any physical environment with intelligent automation and...
-
Sales Manager
4 weeks ago
American Fork, United States BISHS RV INC Full timeJob DescriptionJob DescriptionKey Objectives: Enhance Customer Satisfaction: Ensure a strong customer-centric environment throughout the sales processMaximize Profitability: Drive profits through increased sales, gross profit, P&L management, and labor cost controlBuild a High Performing Team: Train, coach, and hold the team accountable for driving high...
-
Client Support Specialist
2 weeks ago
American Fork, Utah, United States ROI Solutions Full timeCustomer Service Representative - ROI SolutionsDepartment: ROI SolutionsLocation: RemoteWe are seeking dedicated individuals to fill our Customer Service Representative positions. These roles are available for remote work, allowing flexibility for candidates across various states.What We Provide:Comprehensive Health, Dental, and Vision benefitsDaily payment...
