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Regional Retail Director
2 months ago
**Regional Retail Director**
at Curaleaf Chicago, IL Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 123 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production.
Our corporate social responsibility is ***Rooted In Good*** Diversity, Equity, Inclusion + Social Equity + Sustainability We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
*We educate. We advocate. We give.*
The Regional Retail Director leads dispensaries in multiple locations, and is responsible for profitably, growing dispensary revenue, increasing Curaleaf s profile in the marketplace through driving branding, marketing and product programs, developing dispensary objectives, and ensuring our patients receive consistent and exceptional service every visit.
**Primary Duties and Responsibilities:**
* Provides operational leadership to multiple dispensaries, with a strong understanding of the market and patient needs, as well as anticipating future needs
* Work closely with cultivation and manufacturing to ensure proper inventory planning
* Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
* Work closely with corporate Curaleaf to implement and drive brand initiatives, including overseeing the customer experience of the brand and community/patient/physician/governmental outreach within this channel
* Proactively collects voice of the customer feedback and uses feedback to implement new product offerings and assist in identifying trends and opportunities
* Ensures a world-class experience exists for our patients
* Understands and remains current on market demand for product offerings and ensures dispensary teams are trained to meet patient needs.
* Creates an environment in which a personal, customer-focused, and service-oriented mentality is standard. A critical element of the role will be to ensure that the environment and patient experience reflect Curaleafs vision and values
* Interacts closely with the Curaleaf compliance team to ensure all dispensaries and personnel follow State regulations, in all operations, processes, inventory management and protocol
* Continuously improves operational performance in the business while considering consistency in operational processes, and the needs of the organization
* Drives and influences productivity and cost saving opportunities in all operational components
* Cross functionally collaborates on product design, development, packaging and other channels to ensure the product meets the needs of the stores and continues to drive overall brand strategies
* Delivers Curaleaf training and reinforces service, product, operations and management expectations through training and development of store teams
* Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations
* Provides financial budgeting, forecasting and reporting
**Qualifications:**
* Bachelors degree in business or related field required
* 5-7 years experience in retail store sales, operations, and leadership in a high-volume retail environment with at least 5 years of multi-store experience required
* Strong personnel management and retail operations knowledge, including
inventory control, loss prevention, retail POS systems, merchandising, customer
service and budget preparation
* Solid business and financial acumen and reporting skills
* Demonstrated track record in driving revenue and increasing store productivity
* A high-touch, credible, visible leader who could establish instant credibility and inspire the team
* Strong strategic skills with financial planning and operational savvy
* Excellent oral and written communication skills
* Excellent people and organizational skills
* Team player with the ability to gain consensus through collaboration and open dialogue
* A sense of urgency, high energy, and hands-on approach
* Frequent travel across multiple states is required
* Subject to background check per state cannabis requirements
*Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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I certify that all of the information furnished on this application and during the application process is true, complete and correct to the best of my knowledge. I understand that any misrepresentation or omission of facts called for may result in refusal to hire or, if hired, may result in my dismissal at any time regardless of when the false answer or omissions are discovered.
**Voluntary Self-Identification**
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Curaleafs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
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