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Sr. Health Informatics Solution Coordinator

4 months ago

Edmond, United States Telligen Full time

This position is responsible for the operational support for multiple contracts/programs related to data collection, analysis and reporting. The incumbent will provide subject matter expertise and support in the analysis of the data, and in the design and development of products or services to support contract deliverables. In addition, the incumbent will perform leadership responsibilities as delegated by the lead or Manager.Essential FunctionsOperational Support - Serves as subject matter expert to internal and external customers. Utilizes knowledge and expertise to research and resolve issues in a timely manner and to the customer's satisfaction. Provides direction to the internal team.Project Tasks & Requirements Analysis - Provides input based on subject, program, and product knowledge to the business and functional requirements for software products and services, including enhancements. Completes tasks and deliverables on time. Provides input to the business and functional requirements for software products and services, including enhancements based on program and product knowledge. Provides subject matter expertise to align program requirements with product requirements.Documentation - Creates, updates, and reviews documentation and provides input for clarification and detail, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards). Identifies where additional information is needed, and the most effective mode of creating and communicating that information.Product/Project Validation and Delivery - Collaborates and coordinates with project leads and initiates project processes. Provides product/project level validation to identify issues and recommend changes if needed. Troubleshoots identified issues based on program knowledge and subject matter expertise. Completes tasks and deliverables on time.Training - Creates, reviews, and/or presents training materials. Makes recommendations for new training material or for enhancements based on program or product knowledge and expertise. Coordinates and facilitates live or recorded training sessions. Performs knowledge-sharing presentations to internal and external customers.Client Management - Assists with client needs analysis and assessment. Assists with management of client expectations and relationships.Performs miscellaneous duties as assigned.RequirementsFour year degree in business, health care, IT and/or equivalent training or experience; and 3-5 years in related field; Demonstrated experience in healthcare quality improvement, healthcare information management and/or healthcare information technology (HIT)Advanced knowledge and experience working with Windows, all Microsoft Office products and other PC-based software products; Intermediate knowledge and experience with database applications, data trending/graphics and reporting tools. Knowledge of Section 508 compliance and associated document formatting preferred.>Items below are preferredMOSS or WSS certificationMicrosoft SharePoint CertificationMicrosoft Power BI CertificationMicrosoft Power Automate CertificationMicrosoft Power Apps CertificationSQLStatistical programming and visualization, machine learning, data managementBachelor's degree in computer science and/or data analyticsSharePoint developer able to implement customization to meet business process demands.Experience with Microsoft Power BI data analytics and reporting, and dashboard development.Proven experience developing and supporting SharePoint applications.Working knowledge of HTML, CSS, and JavaScriptStrong problem-solving and communication skillsExperience with SharePoint Designer and Visual StudioFamiliarity with SharePoint APIs and developing custom solutionsExperience with Microsoft SQL Server and PowerShell