Client Services Coordinator

2 weeks ago


Edmond, Oklahoma, United States Orion Security Solutions Full time
Client Services Coordinator Role at Orion Security Solutions

Company Overview: Orion Security Solutions is a leader in delivering comprehensive security services, including advanced technical, physical, and IT security solutions. Our commitment to excellence sets us apart in the industry.

Position Overview:

We are seeking a dedicated Client Services Coordinator to enhance our operations. This pivotal role involves ensuring optimal client satisfaction by effectively managing service coordination between our technicians and clients.

Key Responsibilities:

  • Engage with clients, suppliers, and sales personnel to evaluate service requirements.
  • Create service requests and organize work assignments.
  • Schedule appointments, allocate technicians, and maintain service documentation.
  • Oversee daily technician assignments and workloads.
  • Collaborate with vendors to ensure the availability of necessary parts.
  • Handle customer accounts and resolve billing inquiries.

Essential Skills and Qualifications:

  • Exceptional customer service, communication, and analytical skills.
  • Strong focus on safety and compliance.
  • Outstanding organizational abilities with a capacity for independent work.
  • Comfortable working in an office setting with occasional light physical duties.
  • Proficient in Microsoft Office, Google Workspace, and relevant industry tools.

Minimum Requirements:

  • High School diploma or equivalent.
  • A minimum of two (2) years of relevant experience or education.
  • Successful completion of a drug screening and background investigation.


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