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District Sales and Service Manager
1 month ago
District Sales and Service Manager - Midwest Home Office, OH, US, 43537 Requisition: 52624 Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose Job Duties and Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES Grow, develop, and maintain strategic relationships with local fleets, dealers, and aftermarket customers. Individual contributor role managing multi-state territory covering 200+ dealer and WD locations. Promote products/solutions for both OEM Spec and Service Parts. Meet or exceed annual contact and product specification goals focusing on small fleets Provide product, warranty, and applications training in support of sales objectives. Develop/maintain technical competency for Dana products. Provide direct service and warranty support for local and national fleet customers within assigned district. Manage key dealer relationships on an assigned basis working directly with national account manager. Maintain current knowledge of competitor activities and changes in market. Represent voice-of-the-customer within Dana and responsible for customer metrics. Maintain accurate regional revenue forecasts and sensitivity analysis by providing analytical support. Optimize increased volumes through new and existing accounts with fleet spec. and aftermarket parts. Develop sales strategy and objectives to achieve goals as defined in assigned KPIs. Drive results with aftermarket customers (distributors, builders, dealers, others). Make product presentations to purchasing, engineering, and other customer representatives. Respond to customer requests for day-to-day requirements. Partner with internal Dana teams (product, pricing, engineering, marketing, finance, training) to achieve growth objectives. Execute on marketing and new product launches provided by leadership. Perform all other duties as assigned. Qualifications EDUCATION AND QUALIFICATIONS Minimum bachelor’s degree in Sales, Business Administration, Engineering or Related Field preferred. Prior sales and industry experience/education is a must. Internship/field sales experience is a plus. Minimum 5 years’ experience in Commercial Vehicle and/or Light Vehicle Aftermarket preferred. Willingness to travel up to 75% of the time as needed with the ability to work non-traditional business hours. Driveshaft and axle product knowledge a plus. SKILLS AND COMPETENCIES Must be well organized and able to operate independently with minimal guidance on scheduling. Must prioritize visits/strategy based on opportunity size/return. Ability to work successfully in a matrix environment. Ability to work independently and efficiently. Must be effective in a team environment. Must be able to demonstrate strong sales and negotiation skills. Ability to maintain high commitment to customer service while executing multiple project priorities. Excellent written, verbal and presentation skills. Proficient technical skills in Microsoft Office; PowerPoint, Excel, CRM systems. Strong interpersonal, organizational, and analytical skills. Proven problem-solving skills with the ability to work with people in pressure situations. Strong commercial and business acumen. Strong leadership qualities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. #J-18808-Ljbffr
