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Retail Support Teller

2 months ago

Salt Lake City, United States BankTalent HQ Full time

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune's Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision.

Minimum pay is $17 an hour.

The qualified applicant will:

  • Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
  • Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
  • Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
  • Identify and maximize cross-sell opportunities through exploring needs.
  • Performing other duties as assigned.

Client Service Associate (Teller) Qualifications:

  • Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
  • Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
  • Experience selling products and services based on customer needs preferred.

Locations:

  • Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.

  • As far north as Centerville/Bountiful. As far south as Draper/Riverton. Also covers Tooele and Magna. Also covers branches through the canyon such as Kamas, Coalville, and the Park City branches.

Benefits:

  • Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
  • Career advancement opportunities from within / paid training opportunities.
  • Competitive compensation + mileage compensation for travel.

Zions Bank is an Equal Opportunity Employer