Manager, Business Analysis And Insights

3 weeks ago

Little Rock, United States Walmart Full time

Position Summary: This role sits within the Fraud Strategy team , where you will play a key role in managing returns abuse, policy enforcement, and fraud on the ecommerce platform. In addition, you’ll be collaborating with multiple business, tech, and product teams to ensure success, reduce losses, and build a sustainable fraud prevention program. We are seeking a highly skilled and experienced Risk Analytics Manager to join our team. The Risk Analytics Manager will be responsible for leveraging their analytical expertise and risk domain knowledge to drive cross-functional initiatives. They will be responsible for data mining, executing queries in SQL, and providing risk exposure insights. The ideal candidate should have a strong background in risk management, possess excellent analytical and communication skills, and be able to work effectively across multiple time zones. You’ll make an impact by: Strategy Planning: This role will leverage strong data extraction skills to develop reporting deliverables, create ad hoc analyses, provide insights used to help business planning, and implement ideas for process improvement. Address ambiguous strategic questions facing the business and collaborate with leaders to plan and implement solutions. Come up with novel solutions to recurring fraud trends to hamper fraudsters’ ability to adapt. Special Projects and In-depth Analysis: Act as the primary point of contact for Fraud Rules team, offering insights into metric movements and trends and providing data-driven insights. Support decision-making by developing analytic capabilities, use them to analyze trends and identify root causes, and implement rule changes to fix them. Lead and conduct ad hoc analyses, ranging from analyzing new patterns to identifying the root causes of fraud trends. Work independently as the go-to person for day-to-day analytical needs. Identify and implement efficiency improvements for fraud rules processes. Subject Matter Expertise: Act as a subject matter expert on technical questions around fraud trends, the fraud prevention rulesets, and the calculation of fraud metrics. Train analysts on fraud rules team processes and aid the team as needed. Advise cross-functional partners on fraud risks of upcoming process changes. Review and approve changes to the fraud rules. You will bring: Utilize advanced analytics and risk domain expertise to identify and mitigate potential risks. Execute complex queries in SQL to extract and analyze data for risk assessment purposes. Perform data mining to identify trends, patterns, and potential areas of concern. Collaborate with cross-functional teams, including Product, Tech, and Business, to drive initiatives and implement risk mitigation strategies. Provide risk exposure insights and recommendations to senior management and stakeholders. React quickly to urgent requests and work with shorter deadlines to address risk-related queries and concerns. Stay up-to-date with industry best practices and emerging trends related to risk management. You’ll sweep us off our feet if: You have 5-6 years of experience in risk analytics or a related role. Strong knowledge of ecommerce Risk and fraud Management Principles and practices. Proficiency in executing queries using SQL. Experience with Data Mining and analysis techniques. Strong analytical mindset with the ability to interpret complex data and draw actionable insights. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams. Flexibility to work across multiple time zones and meet urgent deadlines. E-commerce background is preferred. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people. Who We Are: Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. Minimum Qualifications: Bachelor's degree in Business, Analytics, Statistics, or related field and 2 years’ experience in data analytics, project management, business, or related area OR 4 years' experience in data analytics, project management, business, or related area. Preferred Qualifications: Master's degree in Business, Analytics, or related field, Project Management Certification, Six Sigma certification, Statistical Programming Language. Primary Location: 702 Sw 8Th St, Bentonville, AR 72716, United States of America. #J-18808-Ljbffr

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