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Account Manager
2 months ago
Account Manager
Responsibilities:
Train, assign, schedule, coach, counsel, and discipline employees
Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
Plan and review compensation actions; enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident free workplace
Manage relationships with key operations vendors
Communicate client issues with managment team and devise ways of improving the client experience, including resolving problems and complaints
Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Security Solution of America (SSA)
is one of the fastest growing security guard and patrol companies in the U.S. Our company was founded on the principle of teamwork and a desire on the part of those working here to make Security Solution of America leader in our industry. Our success is driven by our officers in the field, and we want you to become part of our Team.
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