Commercial Insurance Account Manager

1 week ago


Greensboro, North Carolina, United States APR Full time
Job Overview

Position: Commercial Lines Account Executive | Client Service Manager

Compensation: $80,000 - $95,000 plus comprehensive health benefits

Location: Greensboro, NC

Role Summary: As a Commercial Lines Account Executive or Client Relationship Manager within our innovative insurance team, you will serve as the primary representative for assigned accounts. This position encompasses both client servicing and business development activities. You will oversee a mid-market portfolio and lead a dedicated service team, ensuring exceptional client management and driving business expansion.

Key Responsibilities:

  • Independently handle client services and nurture relationships with minimal guidance from Producers.
  • Lead a service team to effectively manage a mid-market portfolio.
  • Engage in interviews and respond to Requests for Proposals (RFPs).
  • Evaluate and present renewal options to clients, facilitating the sale of renewal business and additional coverage lines.
  • Promote various services offered by our agency through customized Producer Service Proposals.
  • Provide expert analysis and recommendations regarding clients' existing coverage plans.
  • Select insurance carriers for solicitation, negotiating favorable terms and premiums.
  • Address and resolve client inquiries, including those related to benefits and claims.
  • Review and ensure the accuracy of client coverage contracts and amendments.
  • Manage and negotiate contracts with third-party vendors on behalf of clients.
  • Oversee and support a dedicated service team.

Qualifications:

  • Bachelor's degree or an equivalent combination of education and experience.
  • 5-7 years of relevant experience in the insurance industry.
  • Professional designations such as CIC, CISR, CSRM, AAI are advantageous.

Skills:

  • Outstanding verbal and written communication skills.
  • Strong problem-solving abilities and time management skills.
  • Team-oriented approach.
  • Proficient in planning, organization, and prioritization.
  • Familiarity with Microsoft Office Suite, AMS360, or Applied TAM/EPIC.

Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000, excluding bonuses or benefits. The offered base pay will be determined based on experience, skills, certifications, education, and in consideration of internal equity and market data.



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