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Client Success Manager

1 month ago

Little Ferry, United States Talentify.io Full time

Employer Industry: Healthcare Technology Why Consider This Job Opportunity Remote work opportunity Competitive pay and benefits Opportunity for professional growth and development Chance to work with a leading provider of innovative healthcare solutions Collaborative and supportive work environment Opportunity to make a positive impact on the client experience What To Expect (Job Responsibilities) Provide technical support to users by researching and resolving issues Update and create client reference materials Contribute to the development of client training programs Adhere to service level agreements and client service agreements Identify gaps and recommend changes to improve system performance What Is Required (Qualifications) Bachelor's Degree (Preferred) 2-4 years of relevant work experience (Preferred) Prior customer service or systems admin experience in a software product Experience with AWS, S3, IIS, Aginity, or Microsoft SQL Server (Preferred) Experience with medical claims or risk adjustment data (Preferred) How To Stand Out (Preferred Qualifications) Knowledge of healthcare data and industry trends #HealthcareTechnology #RemoteWork #CompetitivePay #ProfessionalGrowth #CollaborativeEnvironment At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr