Service Manager

5 months ago


Cleveland, United States Orion Talent Full time
Description
Position Description:
As Service Manager, you will be responsible for redeeming service gross profit objectives, managing operations organization, and maintaining a customer base. You will work with the customer and maintain Company's HVAC and electrical systems as contractually obligated. In addition, you will work with a crew and subs to manage a book of business as well as manage work profitably and maintain required paperwork including weekly reporting. This position will include designing, estimating, and proposing new service projects and upgrading of existing agreements. Redeem planned gross profit through management of subordinate organization Delegate and organize work of others by job description and procedures; help subordinates to agree on objectives. Effectively audit and document the performance of subordinates and follow-up. Provide job site visits to inspect equipment and equipment rooms to ensure quality performance. Instruct, direct, and monitor subordinates in providing materials, directions, tools, and logistical support to the field to maximize output/man-hour. As Service Manager you will be expected to motivate and train subordinates. Develop and implement programs to improve the skills of individuals and subordinates as a group. Ensure technical capabilities for field force are consistent. You will also be responsible for forecasting workforce, manpower, organizational changes, and vehicle requirements.

Requirements:
•At least 3-5 years of HVAC experience as a Service Manager, or Operations Manager.
•2-3 years in commercial, educational, governmental, or industrial facilities is preferred.
•Strong leadership experience and interpersonal skills
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