Current jobs related to Member Services Representative - San Dimas - Planet Fitness

  • Member Service Representative I

    4 weeks ago

    San Dimas, United States Christian Community Credit Union Full time

    Are you passionate about providing exceptional customer service and thrive in a fast-paced environment? Join our team as a Full-Time Customer Service/Call Center Representative at Christian Community Credit Union in San Dimas, CA. In this role, you will have the opportunity to assist our members with their banking needs, showcase your problem-solving skills,...

  • Customer Service Representative

    2 weeks ago

    San Diego, California, United States Crew Member Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Crew Member to join our team at Round Table Pizza. As a Crew Member, you will play a vital role in providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesProvide top-notch customer service to ensure customer satisfaction and...

  • On-Call Service Representative- Ambulatory Services

    4 months ago

    San Dimas, United States Kaiser Permanente Full time

    Description: Job Summary:Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of...

  • Member Service Representative

    1 week ago

    San Angelo, Texas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.Key ResponsibilitiesProvide member...

  • Customer Service

    1 month ago

    San Dimas, United States Christian Community Credit Union Full time

    Job DescriptionJob DescriptionAre you passionate about providing exceptional customer service and thrive in a fast-paced environment? Join our team as a Full-Time Customer Service/Call Center Representative at Christian Community Credit Union in San Dimas, CA. In this role, you will have the opportunity to assist our members with their banking needs,...

  • Member Service Representative

    2 days ago

    San Angelo, Texas, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.Key...

  • Member Service Representative

    3 days ago

    San Bernardino, California, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.Key...

  • Patient Services Representative

    2 months ago

    San Dimas, United States EGO Inc DBA Brault Full time

    Job DescriptionJob DescriptionDescription:Brault is a practice management, billing and coding company exclusively serving acute care independent physician practices. Privately-held and family-owned business founded in 1990.With minimal supervision, the Patient Services Representative (PSR) will manage calls from patients, insurance representatives and...

  • Member Service Representative

    2 weeks ago

    San Antonio, United States University Health System Full time

    Serves as a liaison to members and providers in resolving member services issues. Provides information to Community First Health Plan members by phone. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related po Member Service, Representative, Member Services, Retail, Healthcare, Health

  • Member Services Representative

    3 days ago

    San Antonio, Texas, United States Taymax Group Full time

    {"title": "Member Services Representative", "description": "Key ResponsibilitiesAs a Member Services Representative at Taymax Group, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests. Your primary goal will be to create a positive member experience by providing a superior level of...

  • Member Service Representative

    5 days ago

    San Marcos, California, United States Navy Federal Credit Union Full time

    Job Title: Member Service RepresentativeWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional...

  • Member Service Representative

    17 hours ago

    San Angelo, Texas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.Key ResponsibilitiesProvide member...

  • Member Service Representative

    2 weeks ago

    San Angelo, Texas, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.Key ResponsibilitiesProvide member service by...

  • Member Service Representative

    2 weeks ago

    San Francisco, California, United States Exos Partners Full time

    **Job Summary:****About Exos Partners:**Exos Partners is a leading provider of human performance solutions, dedicated to helping individuals and teams achieve their goals. Our team is passionate about delivering exceptional customer experiences and creating a supportive environment for our members.**Job Description:**We are seeking a highly motivated and...

  • Member Service Representative

    4 months ago

    San Antonio, United States Credit Human Full time

    ** Member Service Representative** **Job Category****:** Customer Service **Requisition Number****:** MEMBE003551 Showing 1 location **Job Details** **Description** **We are seeking a Member Service Representative for the Member Service Center Department.** In a contact center environment, the Member Service Representative is accountable for assisting Credit...

  • Member Services Representative

    1 week ago

    San Diego, United States North Island Credit Union Full time

    (95%):Provide prompt and accurate information to members regarding accounts, Credit Union products, services, and promotions. Offers and cross-sells Credit Union products and services to meet member needs. Effectively responds to member's questions a Member Services, Member Service, Representative, Engagement, Retail, Banking

  • Member Services Representative

    4 months ago

    San Diego, United States CABRILLO CREDIT UNION Full time

    Job DescriptionJob DescriptionDescription:PRIMARY OBJECTIVEThe Member Services Representative is responsible for providing a variety of transactional teller services and the highest quality of member service to members by phone or in person, as well as information on the full range of credit union products and services. Providing account information,...

  • Member Service Representative

    1 week ago

    San Antonio, Texas, United States Randolph-Brooks Federal Credit Union (RBFCU) Full time

    Job Title: Member Service RepresentativeRandolph-Brooks Federal Credit Union (RBFCU) is seeking a highly skilled Member Service Representative to join our team. As a key member of our Member Service Call Center team, you will be responsible for providing exceptional service to our members, non-members, branches, and internal departments through multiple...

  • Member Service Representative

    1 week ago

    San Antonio, Texas, United States Randolph-Brooks Federal Credit Union (RBFCU) Full time

    Job Title: Member Service RepresentativeRandolph-Brooks Federal Credit Union (RBFCU) is seeking a highly skilled Member Service Representative to join our team. As a key member of our Member Service Call Center team, you will be responsible for providing exceptional service to our members, non-members, branches, and internal departments through multiple...

  • Bilingual Member Services Representative

    3 weeks ago

    San Diego, United States Dexian DISYS Full time

    Bilingual Member Services Representative Job Title: Bilingual Member Services Representative Location: San Diego, CA Duration: 12 months contract with extension Pay Range: $23.39/hr. - $25.39/hr. Hybrid: 100% on site until after training, and then hybrid. Tasks & Responsibilities: Dedicated Contact Center Representative with a proven track record of...

Member Services Representative

4 months ago

San Dimas, United States Planet Fitness Full time
*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate needed updates to member's accounts.
  • Assist in maintaining the neatness and cleanliness of the club.
    • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
    • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
    • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Qualifications/Requirements
  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent preferred.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals during shift.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.
Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include
  • Free Black Card gym membership.
  • Day, evening, or overnight shifts.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including: medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.


Compensation: $16.90 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.