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We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and member service areas.
- Process member transactions, including purchases, returns, and exchanges, in accordance with company policies and procedures.
- Assist members with finding products, answering questions, and providing recommendations to enhance their shopping experience.
- Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
