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Member Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.
Key Responsibilities- Provide member service by maintaining a clean and organized sales floor, reviewing member receipts, and acknowledging members.
- Assist members with purchasing decisions, locate merchandise, and process member purchases.
- Maintain self-checkout area, resolve member issues, and promote Sam's Club products and services.
- Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity.
- Assist with training of Member Frontline Service associates on company processes and procedures.
- Customer Service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment and provide exceptional member service.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Competitive hourly wage and performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
At Sam's Club, we are committed to providing a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional member service, we encourage you to apply for this exciting opportunity.
