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Bilingual Member Services Representative
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Bilingual Member Services Representative Job Title: Bilingual Member Services Representative Location: San Diego, CA Duration: 12 months contract with extension Pay Range: $23.39/hr. - $25.39/hr. Hybrid: 100% on site until after training, and then hybrid. Tasks & Responsibilities: Dedicated Contact Center Representative with a proven track record of providing exceptional customer service. Technically proficiency required in all computer areas such as Outlook, Internet, Excel, Windows explorer, phone systems, and contact management software. Handle inbound and outbound calls from and to plan members or plan providers applying advanced skills and procedures to provide a high level of value and service including taking enrollments, cancellations, complaints, and answering all questions. Qualifications (must haves): Spanish speaking and dental office experience preferred. #J-18808-Ljbffr