Front Desk Agent
1 month ago
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location Overview TheFront OfficeAgent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. The position will be based at the Sheraton San Jose Hotel in Milpitas, California and the associate must have schedule flexibility. Responsibilities Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Rate: $20/hour Flexible in work schedule including weekends and holidays Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Rate: $20/hour Flexible in work schedule including weekends and holidays #J-18808-Ljbffr
-
Front Desk Agent
2 months ago
Milpitas, United States Sheraton San Jose Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Front Office Manager
1 month ago
Milpitas, United States Lodging Dynamics Full timeJob DescriptionJob DescriptionLocation: Element by Westin San Jose MilpitasElement by Westin believes everyone deserves to be well - no matter who they are - where they come from, or how long they're away from home. That's why we offer seamless and intuitive wellness, built in from the start. Whether they're stopping by for a few days or settling...
-
Front Desk Representative
21 hours ago
Milpitas, California, United States Envision Motors of Milpitas Full timeJob Summary:Envision Motors of Milpitas is seeking a professional and courteous Customer Service Ambassador to provide exceptional customer experiences. The ideal candidate will be responsible for welcoming and assisting customers in a friendly and efficient manner. The position requires working Monday through Wednesday and Friday through Saturday, with days...
-
Customer Service Ambassador
4 days ago
Milpitas, California, United States Taymax Group Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Ambassador to join our team at Taymax Group. As a key member of our fitness center team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our facility.Key Responsibilities:Member Engagement:...
-
Patient Service Representative
5 months ago
Milpitas, United States Physical Rehabilitation Network Full timeAs a Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth....
-
Patient Service Representative
2 days ago
Milpitas, United States Physical Rehabilitation Network Full timeAs a Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth....
-
Patient Service Representative
3 months ago
Milpitas, United States Healthcare Employee Services LLC Full timeJob DescriptionJob DescriptionAs a Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients...
-
Operations Supervisor
4 weeks ago
Milpitas, United States Lodging Dynamics Full timeJob DescriptionJob DescriptionLocation: Element by Westin San Jose MilpitasElement by Westin believes everyone deserves to be well - no matter who they are - where they come from, or how long they're away from home. That's why we offer seamless and intuitive wellness, built in from the start. Whether they're stopping by for a few days or settling...
-
Customer Engagement Specialist
3 days ago
Milpitas, California, United States Taymax Group Full timeBecome a part of our dynamic team! We are seeking a Customer Engagement Specialist to deliver outstanding service at our fitness facility. If you are enthusiastic about health and wellness, possess a positive demeanor, and have excellent customer interaction skills, we would love to connect with you.Position Overview:Welcome members, potential members, and...
-
Night Auditor
4 weeks ago
Milpitas, United States Hilton Global Part timeThe Embassy Suites by Hilton Milpitas Silicon Valley is looking for a Part-Time Night Auditor to join the team.Our 267 all suites property is located 10 minutes from The Great Mall and 20 minutes from The Levi's Stadium.Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement...
-
Night Auditor
1 month ago
Milpitas, California, United States Hilton Global Full timeThe Embassy Suites by Hilton Milpitas Silicon Valley is looking for a Part-Time Night Auditor to join the team.Our 267 all suites property is located 10 minutes from The Great Mall and 20 minutes from The Levi's Stadium.Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement...
-
Guest Relations Coordinator
1 week ago
Milpitas, California, United States Marriott International Inc Full timeAdditional Information Job Number Job Category Rooms & Guest Services Operations Schedule Part-Time Position Type Non-Management POSITION SUMMARY At Marriott International, we believe that every guest's experience should be exceptional and memorable. Our Guest Experience Specialists are dedicated to providing a wide array of services that enhance the guest...
-
Patient Care Coordinator
2 months ago
Milpitas, United States Force Healthcare Management LLC Full timeJob DescriptionJob DescriptionWe are now hiring a front desk office assistant/PCC (Patient Care Coordinator) in our Milpitas, California location.You will be responsible for providing an exceptional experience to our customers both over the phone and face to face, scheduling appointments electronically, and daily office duties. We offer a competitive hourly...
-
Patient Care Coordinator
3 months ago
Milpitas, United States Force Healthcare Management LLC Full timeJob DescriptionJob DescriptionWe are now hiring a front desk office assistant/PCC (Patient Care Coordinator) in our Milpitas, California location.You will be responsible for providing an exceptional experience to our customers both over the phone and face to face, scheduling appointments electronically, and daily office duties. We offer a competitive hourly...
-
Night Auditor at Brand New Hotel
2 months ago
Milpitas, United States Lodging Dynamics Full time**Location: Element San Jose Milpitas** **About Lodging Dynamics:** Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our...
-
Desktop Support Engineer
2 months ago
Milpitas, United States Dawar Consulting, Inc. Full timeJob DescriptionJob DescriptionOur client, a world leader in the semiconductor industry, is looking for a Desktop Support Engineer to be based in Milpitas, CA.Job Duration: Long Term Contract (Possibility Of Extension) - OnsiteResponsibilities:Service Walk-Ups (Front-Line IT person) at IT Service Station for break\fix, resolve issues, triage incidents and...
-
Overnight Member Services Representative
3 weeks ago
Milpitas, United States Planet Fitness Full timeMilpitas158 Ranch Dr, Milpitas, CA 95035, United States of America Pay: $17.75 - $18.25 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a...
-
Overnight Member Services Representative
2 months ago
Milpitas, United States Planet Fitness Full timeMilpitas158 Ranch Dr, Milpitas, CA 95035, United States of America Pay : $17.75 - $18.25 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a...
-
Guest Experience Specialist
1 month ago
Milpitas, United States Marriott International Inc Full timeAdditional Information Weekend Availability Job Number 24133528 Job Category Rooms & Guest Services Operations Location TownePlace Suites Milpitas Silicon Valley, 1428 Falcon Drive, Milpitas, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about...
-
Guest Experience Specialist
2 weeks ago
Milpitas, United States Marriott International Inc Full timeAdditional Information Part-Time Job Number 24151095 Job Category Rooms & Guest Services Operations Location TownePlace Suites Milpitas Silicon Valley, 1428 Falcon Drive, Milpitas, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a...