Guest Relations Coordinator
2 weeks ago
Job Number
Job Category Rooms & Guest Services Operations
Schedule Part-Time
Position Type Non-Management
POSITION SUMMARY
At Marriott International, we believe that every guest's experience should be exceptional and memorable. Our Guest Experience Specialists are dedicated to providing a wide array of services that enhance the guest journey throughout their stay. This role transcends traditional front desk duties, empowering team members to take ownership of the guest experience across various hotel areas with a focus on guest satisfaction.
Guest Experience Specialists are encouraged to engage actively in their environment, addressing operational needs, fulfilling guest requests, and sharing insights about the local area. This hands-on role involves moving throughout the hotel, ensuring that every interaction contributes positively to the overall guest experience.
Success in this position requires adherence to safety protocols, compliance with company policies, and a commitment to maintaining confidentiality and quality standards. Guest Experience Specialists will be on their feet, engaging with guests and managing various tasks, including lifting and moving items weighing up to 25 pounds.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No prior experience required.
Supervisory Experience: Not necessary.
License or Certification: None required.
The compensation for this role ranges from $23.95 per hour, with potential benefits including a 401(k) plan, paid time off, and wellness programs, subject to eligibility and other conditions.
Marriott International is committed to fostering a diverse workforce and an inclusive culture. We uphold non-discrimination principles and consider qualified applicants with criminal histories in accordance with applicable laws. Join us at Marriott International, where we strive to create a welcoming environment for every guest and team member.
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