Customer Engagement Specialist

2 months ago


Milpitas, California, United States Taymax Group Full time

Become a part of our dynamic team We are seeking a Customer Engagement Specialist to deliver outstanding service at our fitness facility. If you are enthusiastic about health and wellness, possess a positive demeanor, and have excellent customer interaction skills, we would love to connect with you.

Position Overview:
  • Welcome members, potential members, and visitors with a warm and inviting approach
  • Support front desk operations including managing phone inquiries and checking in members
  • Conduct tours for prospective members and assist in the enrollment process
  • Handle account modifications and address member inquiries and issues
  • Contribute to the upkeep of the facility and complete designated cleaning responsibilities
  • Perform additional tasks as required
Requirements:
  • Must be at least 18 years old
  • High School diploma or GED equivalent is mandatory
  • Experience in customer service is advantageous
  • Basic computer skills are necessary
  • Positive mindset and a genuine interest in fitness
  • Excellent listening abilities coupled with problem-solving aptitude

Physical Requirements:

  • Regular standing and walking throughout the shift
  • Frequent verbal communication in person or via phone
  • Ability to occasionally lift items weighing up to 50 lbs
  • Potential exposure to cleaning chemicals during the shift

We are dedicated to fostering an inclusive and diverse workplace. Our mission is to enhance lives by providing a premium fitness experience in a friendly atmosphere. Join us in creating a welcoming environment for all.



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