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Security Supervisor
4 months ago
**COMPANY OVERVIEW**
Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.
Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.
Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.
**JOB SUMMARY
**Reporting to the Security Manager and Program Director, the Security Supervisor assists in maintaining the overall security of the facility and monitoring of resident activities. The Security Supervisor is the designated team leader of the shift, responsible for coordinating staff assignments and communicating all pertinent information to management when necessary. This person participates in training and supervision of Security Support and Specialist teams and supervises the proper performance of Control Center procedures in accordance with program operations policy requirements. The Security Supervisor is also responsible for the physical security of the facility including resident counts and facility/perimeter rounds as well as direct oversight of 24/7 monitoring procedures as performed by the Security Support/ Specialist staff. In addition, in the event of staff shortage or facility emergency is expected to be on site to provide mandatory coverage for vacant security specialist roles.
**RESPONSIBILITIES**
- Monitors operations of the facility by supervising all activities of residents, observing and identify residents in unauthorized locations & communicate with resident service staff and program management regarding appropriate corrective actions.
- Conducts regular and periodic resident counts and facility/perimeter rounds, as well as inspection including rooms, offices, and service areas.
- Maintain resident sign in/out log and/or enter departures and returns in the electronic case management database as well as accurately completing all other logbooks, forms, and records.
- Maintains facility cleanliness, supervises, assigns, and/or monitors resident cleaning activities, ensuring facility is maintained in a clean, orderly fashion at all times.
- Monitors resident behavior to ensure compliance with Volunteers of America Chesapeake policies, rules and regulations as well as the Federal Bureau of Prison Prohibit Act. Reports abnormal behavior to Program Director or On Call Supervisor. Completes disciplinary reports when required.
- Maintain comprehensive written record of significant events that occur during shift in program logbook and electronic case management database.
- Maintain appropriate communications and interactions with residents in accordance with program requirements and agency behavioral standards.
- Ensure residents receive meals when not present during schedule meal times.
- Maintains and dispenses medication to residents in accordance with operational procedures.
- Collects urine specimens and administer breathalyzer to monitor resident substance abuse.
- Provides support to residents as needed. Foster and promote a healthy, clean perspective of resident
- Monitors all entrances to facility.
- Controls contraband in facility through general observation, individual, room and property searches.
- Inventories and/or secures personal possessions of newly arriving, absconded and/or terminated residents.
- Monitors operation of facility equipment and reports property/facility malfunctions, needed, repairs to appropriate maintenance and program management staff.
- Takes appropriate actions in accordance with policy and procedure in emergencies, life or safety threatening situations. Document and report violations, hazards to the appropriate program management staff.
- Complete with resident intake procedures.
- Brief incoming shift staff on resident activities via logbook and electronic case management database.
- Assign shift post and/or shift assignments/task.
- Conducts p
